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07-17-2012, 09:28 AM   #1
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International Deliveries


I have lately been disappointed to find out, that you stopped shipping items to Russia/Moscow. Any ideas when you are planning to start shipping again?


07-20-2012, 08:18 AM   #2
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Original Poster
07-22-2012, 07:47 AM   #3
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B&H ships worldwide but some restrictions do apply. We have contractual agreements with some manufacturers that prohibits us from shipping their products to non US customers. In other cases, there are restrictions placed on us by local authorities or by the governments of the destination countries.

With regards to Russia:

For shipments to Russia, the maximum order value (including shipping charges) is 5000 Rubles per shipment. For Moscow, Nizhniy Novgorod, Krasnodar, Stavropol, St. Petersburg, and Vladivostok the maximum order value (including shipping charges) is 50,000 Rubles per shipment.

07-23-2012, 08:25 AM   #4
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Original Poster
Hello Chuck,

Thank You for the responce. Unfortunatelly, it seems that there is some mismatch.

As of 17.07.2012:

As of now there is suspension of shipping till this issue is resolved with USPS.

Please let us know if there is anything else we can assist you with.

Thank you, we appreciate your business.

Jacob C"

I have already had some packages from B&H to Moscow without a problem. Now I need to plan - buy gear from You or plan other sources, as of now I am getting followings message:
"Sorry, there are currently no shipping methods available to RUSSIA.
To proceed, adjust your order total or choose a different country."

Which is in contradiction with what You and site says. If I try to do some "testing" it seems that the thershold is set around 250 USD for subtotal, which is incorrect as 250 USD is around 8 150 RUB (Google @ 23.07.2012), with shipment costs it would be 333USD = 10 800 RUB.
So eihter there are indeed some issued with USPS or the Exchange rate in your system is incorrect or the 50k RUB thershold is incorrect

Could You please let me know, when this issue might be resolved?

Best Regards,

07-23-2012, 09:47 AM   #5
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There may be more than one issue here. It'd help if I knew who you are and what you now wish to buy. My email is in my signature, below.

I just tried mock orders for a Tiffen filter and then for a Canon lens. In both instances our web site shipping calculator provided UPS as the only shipping option. I was just informed UPS suspended some shipping to Russia but B&H Photo has a waiver from them permitting us to continue shipping there.

The USPS has suspended shipments of products containing or including lithium batteries.

We do have limitations on shipping to Russia and you can find that information here.

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