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08-06-2012, 03:08 PM   #1
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Pearstone D-LI109 Lithium-Ion Battery Pack (7.4V, 1050mAh)

Hi,
Just a general question about this battery. I've had it 10 months (bought from B&H) and it will no longer charge. I can buy a new one, but am wondering if this is usual...and if I should buy a different kind? My Pentax battery (bought about 11 months ago via B&H) is working just fine.

Thanks for your help,
Jenifer

08-06-2012, 03:13 PM   #2
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If they're not in frequent use or are stored in a discharged state, li-ion batteries (especially cheap ones) can lose their capacity fairly quickly. If your battery won't charge, then it's quite possible that it's broken for good

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08-07-2012, 02:16 PM   #3
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Hello,

If purchased from us in less than 1 year, please contact Customer Service with your order number or phone number and set up an exchange.

cs@bandh.com

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08-08-2012, 01:12 PM   #4
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Thanks to both for your answers; I usually keep the batteries charged. I'll get in touch with customer service @ B&H. Thanks again!
Jenifer

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