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09-13-2012, 04:06 PM   #1
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Join Date: Jan 2010
Location: New York
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Posts: 198
Upset with B&H...

I called B&H to make sure the Canon Pixma 9000 is in stock. I was told it was and I immediately placed my order online. As it turns out the item is on backorder. The $200 rebate is valid until 9/30/12. Why did B&H allow me to place an order with no indication that the item was not available? PO#1021661809.

09-19-2012, 11:43 AM   #2
B&H Photo Representative
henryp's Avatar

Join Date: Jul 2007
Location: New York, NY
Posts: 472
We regret and apologize for this. Unfortunately this printer was so unexpectedly popular orders outpaced the site's inventory update system. In fact I've been informed it was so unexpectedly popular that not only is it back-ordered here, but Canon USA does not have more to send us today and we're eagerly waiting for ETA info from them.

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