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11-23-2012, 09:15 PM   #16
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BH closes on Saturdays. One day closer to 30 days.

11-23-2012, 09:24 PM   #17
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So? Ship it back now while you can get it there in time, if that's how you want to handle it.
11-23-2012, 09:29 PM   #18
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Need a RMA?
11-23-2012, 09:30 PM   #19
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can get RMA online. thanks for the advice.

11-23-2012, 09:34 PM   #20
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don't have the RMA option now. will call on Sunday morning.
11-23-2012, 10:00 PM   #21
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QuoteOriginally posted by HongdaZhou Quote
how stupid will a business lower it's newest offering with in 1 month. I plan to sell off all my Pentax stuff and move to Nikon FF.
Pentax shows no respect to loyal customers.
Pentax had better discounts on BF than Nikon. The key is 'Black Friday.'
11-23-2012, 10:01 PM   #22
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BH define BF as 9AM-1PM.
11-23-2012, 10:02 PM   #23
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QuoteOriginally posted by HongdaZhou Quote
I pre-orded K5 IIs from BH on Oct 17. Got it Oct 31. Credit Card Charged on Oct 26. Is it still under 30 days return?
Contact customer service, they may refund you Usually they do if a product drops in price, though I'm not sure if it'll fly considering that this is a black friday deal.


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11-23-2012, 10:04 PM   #24
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Chuck deferred a similar question to customer service in this thread. Contact Customer service at cs@bhphoto.com.

https://www.pentaxforums.com/forums/ask-b-h-photo/206153-k-5-iis-black-friday-discount.html
11-26-2012, 08:11 AM   #25
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QuoteOriginally posted by JinDesu Quote
I'm surprised if B&H actually doesn't do it. ... price protection service, that is.
In fact we do. If a price drops within our (usually) 30-day return policy time frame and the customer contacts us we almost always honor the lower price. I say almost always because there are circumstances where we cannot -- MAP regulations, limited-time rebates, etc., but even then we try to accommodate customers to the best of our ability.
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