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12-11-2012, 07:11 AM   #1
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Serial number not on receipt

hi chuck, i just purchased the sigma 500mm from you all and the order sheet does not have the serial number of the lens on it..i need this for insurance purposes and i will not be able to cover it for accidental damage unless i have this... all of my other lens and camera supplies i have purchased from you have all carried the serial number...i called the store and they said if they don't see it on the box they don't put it on the order sheet..i asked if i could give them the number and have them add it and they said no...can you help me please? thank you, amy

12-12-2012, 05:57 AM   #2
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anyone know how long it takes for b&h to respond?
12-12-2012, 09:32 AM   #3
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Hello,

I check the forum daily/periodically and did not see your posts until this morning. If you E-mail me your order number and the lens serial number, I can update your receipt and E-mail it to you. The system should have captured the # when the lens was prep'd for shipping.

askbh@bhphoto.com
12-12-2012, 10:23 AM   #4
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thanks so much chuck!!!

12-12-2012, 01:04 PM - 1 Like   #5
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Chuck did it in 15 minutes. Very helpful!!! Thanks Chuck.
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