Customer Service

**pearsaab** · 01-25-2013, 07:31 AM

Chuck I just wanted to let you know I think your organization is excellent. I purchased a defective pentax adapter and although very disappointing, dealing with you customer service department is wonderful. I wish other companies stood behind their products as well as yours. I will continue to buy only from your group as long as you have the products in stock

. Thank you!
Amy

henryp · 01-27-2013, 09:23 AM

Originally posted by pearsaab

Chuck I just wanted to let you know I think your organization is excellent. I purchased a defective pentax adapter and although very disappointing, dealing with you customer service department is wonderful. I wish other companies stood behind their products as well as yours. I will continue to buy only from your group as long as you have the products in stock

. Thank you!
Amy

Wow!! This is a joy to read. We're very gratified and want to thank you for taking the time to write. I will share this with the manager of our customer service department so he can spread the love around a little. Thank you !!!

01-25-2013, 07:31 AM	#1
pearsaab Otis Memorial Pentaxian Loyal Site Supporter Join Date: May 2011 Location: Richmond, Virginia USA Photos: Gallery \| Albums Posts: 2,900	Customer Service Chuck I just wanted to let you know I think your organization is excellent. I purchased a defective pentax adapter and although very disappointing, dealing with you customer service department is wonderful. I wish other companies stood behind their products as well as yours. I will continue to buy only from your group as long as you have the products in stock . Thank you! Amy

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01-27-2013, 09:23 AM	#2
henryp B&H Photo Representative Join Date: Jul 2007 Location: New York, NY Posts: 491	Originally posted by pearsaab Chuck I just wanted to let you know I think your organization is excellent. I purchased a defective pentax adapter and although very disappointing, dealing with you customer service department is wonderful. I wish other companies stood behind their products as well as yours. I will continue to buy only from your group as long as you have the products in stock . Thank you! Amy Wow!! This is a joy to read. We're very gratified and want to thank you for taking the time to write. I will share this with the manager of our customer service department so he can spread the love around a little. Thank you !!!