Extra mailing charges for sending to APO (US Army PO) address?

debakarma · 10-21-2014, 01:10 PM

Hello,
I was about to order some stuff from B&H and discovered that giving an APO address (US Army Post Office) costs an extra $10.50.
Why is that? Even though the order is over the $50 limit which qualifies for free delivery.
Can this charge be waived now and for future orders?
kind regards,
deba

Adam · 10-21-2014, 05:10 PM

I think it's because UPS doesn't ship to APO addresses, so the shipment has to go by US mail, which has never been free at B&H (AFAIK).

henryp · 10-22-2014, 07:52 AM

Adam is correct. Our free shipping offer is limited to shipments going via UPS, which is not available for APO addresses. I can refund the shipping after you place the order. Email henryp[at]bhphoto.com and include the B&H order number. This is a one-time action on my part which cannot be programmed to repeat automatically.

If you have an alternate non-APO address in the "lower-48,", that would solve the problem too.

debakarma · 10-22-2014, 11:19 AM

Originally posted by henryp

Adam is correct. Our free shipping offer is limited to shipments going via UPS, which is not available for APO addresses. I can refund the shipping after you place the order. Email henryp[at]bhphoto.com and include the B&H order number. This is a one-time action on my part which cannot be programmed to repeat automatically.

If you have an alternate non-APO address in the "lower-48,", that would solve the problem too.

Hello Henry,
Thank you so much for the prompt and terrific help in this matter.
I am posted in Europe, therefore the (via) APO address.
As always I appreciate B&H. I bought my K3 and the FA77 from B&H in March.
And next year's wishlist is also in the offing.
Kind regards,
Deba

---------- Post added 10-22-14 at 08:20 PM ----------

Adam, Thanks. Good you put some light on the matter.
As always B&H is super.

10-21-2014, 01:10 PM	#1
debakarma Veteran Member Join Date: Mar 2014 Photos: Gallery \| Albums Posts: 1,294	Extra mailing charges for sending to APO (US Army PO) address? Hello, I was about to order some stuff from B&H and discovered that giving an APO address (US Army Post Office) costs an extra $10.50. Why is that? Even though the order is over the $50 limit which qualifies for free delivery. Can this charge be waived now and for future orders? kind regards, deba

10-21-2014, 05:10 PM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,608	I think it's because UPS doesn't ship to APO addresses, so the shipment has to go by US mail, which has never been free at B&H (AFAIK). Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Driving Mazda MPV with Check Engine Light On(Codes PO 171 AND PO 174)	mccarvindh	General Talk	31	03-26-2013 10:31 AM
US police foil army terror plotter \| WORLD News	Pentaxor	General Talk	11	08-03-2011 08:36 AM
Duties - charges to import to US?	Duh_Vinci	General Talk	4	03-13-2008 05:21 PM
Question about sending K10D to Pentax for dead pixels	pentaxbling	Pentax DSLR Discussion	16	11-08-2007 09:39 PM

10-22-2014, 07:52 AM	#3
henryp B&H Photo Representative Join Date: Jul 2007 Location: New York, NY Posts: 491	Adam is correct. Our free shipping offer is limited to shipments going via UPS, which is not available for APO addresses. I can refund the shipping after you place the order. Email henryp[at]bhphoto.com and include the B&H order number. This is a one-time action on my part which cannot be programmed to repeat automatically. If you have an alternate non-APO address in the "lower-48,", that would solve the problem too.

10-22-2014, 11:19 AM	#4
debakarma Veteran Member Join Date: Mar 2014 Photos: Gallery \| Albums Posts: 1,294 Original Poster	Originally posted by henryp Adam is correct. Our free shipping offer is limited to shipments going via UPS, which is not available for APO addresses. I can refund the shipping after you place the order. Email henryp[at]bhphoto.com and include the B&H order number. This is a one-time action on my part which cannot be programmed to repeat automatically. If you have an alternate non-APO address in the "lower-48,", that would solve the problem too. Hello Henry, Thank you so much for the prompt and terrific help in this matter. I am posted in Europe, therefore the (via) APO address. As always I appreciate B&H. I bought my K3 and the FA77 from B&H in March. And next year's wishlist is also in the offing. Kind regards, Deba ---------- Post added 10-22-14 at 08:20 PM ---------- Adam, Thanks. Good you put some light on the matter. As always B&H is super.