K5iis warranty paper?

micromacro · 12-04-2014, 05:25 AM

I just noticed that my camera came without any warranty paper in the box. Is it supposed to be that way, or something was missing from the box?

Chuck-B&H · 12-04-2014, 08:34 AM

Hello,

Many manufacturers have stopped shipping paper warranty cards and now allow a customer to register their product on line. I do not see what Pentax/RICOH is asking for a paper card here: Register Products

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micromacro · 12-04-2014, 09:24 AM

When you check on your site what is In The Box, it's written there " One Year Limited Warranty" In the box. I started checking my one year warranty in the box, and did not find it.

For the first time new Pentax camera buyer it's confusing.

Pentax K-5 IIs Digital SLR Camera 12050 B&H Photo Video

Chuck-B&H · 12-04-2014, 10:36 AM

Hello,

We regret the confusion. IF you purchased your camera from us new, you have a " One Year Limited Warranty" and I am almost positive should have no trouble registering in with Pentax/RICOH.

Chuck

12-04-2014, 05:25 AM	#1
micromacro Pentaxian Join Date: Jan 2014 Location: Florida Photos: Gallery Posts: 3,722	K5iis warranty paper? I just noticed that my camera came without any warranty paper in the box. Is it supposed to be that way, or something was missing from the box?

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12-04-2014, 08:34 AM	#2
Chuck-B&H B&H Photo Specialist Join Date: May 2010 Location: New York Posts: 935	Hello, Many manufacturers have stopped shipping paper warranty cards and now allow a customer to register their product on line. I do not see what Pentax/RICOH is asking for a paper card here: Register Products C h u c k C a p r i o l a Live Chat and E-Mail Sales Manager B&H Photo-Video B&H Photo Video Digital Cameras, Photography, Camcorders Thank you for choosing B&H, we appreciate your business. * Peace on Earth *

12-04-2014, 09:24 AM	#3
micromacro Pentaxian Join Date: Jan 2014 Location: Florida Photos: Gallery Posts: 3,722 Original Poster	When you check on your site what is In The Box, it's written there " One Year Limited Warranty" In the box. I started checking my one year warranty in the box, and did not find it. For the first time new Pentax camera buyer it's confusing. Pentax K-5 IIs Digital SLR Camera 12050 B&H Photo Video

12-04-2014, 10:36 AM	#4
Chuck-B&H B&H Photo Specialist Join Date: May 2010 Location: New York Posts: 935	Hello, We regret the confusion. IF you purchased your camera from us new, you have a " One Year Limited Warranty" and I am almost positive should have no trouble registering in with Pentax/RICOH. Chuck