Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
01-03-2015, 05:51 PM   #1
Site Supporter




Join Date: Feb 2011
Posts: 4,892
Return Policy on Monitors?

I'm considering purchasing a LG Digital Cinema 31MU97-B 31" Widescreen LED Backlit IPS 4K Monitor

LG Digital Cinema 31MU97-B 31" Widescreen LED 31MU97-B B&H




The only thing stopping me right now is that I've read some reviews where the colors are askew - one side looks more red, the other side looks less red. Other reviews say the color is great so I'm not sure if it's just a one-off problem or a design flaw.


What's the return policy on the monitor? Am I the sole arbiter of the monitor being 'defective' or not? Is there a difference in return policy between 'defective' and 'unwanted'?

01-03-2015, 08:02 PM   #2
Administrator
Site Webmaster
Adam's Avatar

Join Date: Sep 2006
Location: Arizona
Photos: Gallery | Albums
Posts: 40,959
The return policy says no returns on monitors above 37", so I'd assume the one you linked is returnable.

Return & Exchange Policy | B&H Photo Video

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)



PentaxForums.com's high server and development costs are user-supported. You can help cover those costs by donating. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

01-04-2015, 01:19 PM   #3
B&H Photo Specialist
Chuck-B&H's Avatar

Join Date: May 2010
Location: New York
Posts: 856
Hello,

Thanks Adam, Happy New Year !

Our return policy is very liberal and is the best we can do to insure a customers confidence they are making a purchase they will be happy with. There are restrictions and Adam linked to our Returns Policy Page.

The Digital Cinema 31MU97-B 31" Widescreen LED Backlit IPS 4K Monitor from LG would be covered by our 30 day return period [under 37"]. The difference between '"defective" or not / "defective" and "unwanted" would be determined when you called us for an RMA to determine who pays return shipping. A monitor clearly not working as described by the manufacturer would be considered defective and a return label would be issued. Issues of colors not being to your liking is another matter which again is considered on a case by case basis and determined when you contact us.

I see no customer reviews for this monitor on our web site and the negative comments I found on Amazon involved compatibility with Mac's. Based on LG's reputation for making quality high end displays, I would consider this a great investment in your post processing pipe line.


C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager
B&H Photo-Video
B&H Photo Video Digital Cameras, Photography, Camcorders

Thank you for choosing B&H, we appreciate your business.

*** Peace on Earth ***
01-04-2015, 06:21 PM - 1 Like   #4
Site Supporter




Join Date: Feb 2011
Posts: 4,892
Original Poster
Thanks, Chuck and Adam.

Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
cinema, lg, monitor, policy, return, return policy, reviews, widescreen
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Return policy & firmware update Lititz Ask B&H Photo! 2 02-18-2014 09:11 AM
Latest thoughts on monitors? southlander Digital Processing, Software, and Printing 10 01-19-2014 07:33 AM
Adorama return policy question. three General Talk 5 09-23-2009 11:17 AM
News Marketplace Form Addition: Return Policy Adam Site Suggestions and Help 2 09-14-2009 02:31 PM
Heads up on a nice deal on monitors... pingflood Digital Processing, Software, and Printing 4 12-19-2008 09:57 PM



All times are GMT -7. The time now is 10:20 AM. | See also: NikonForums.com, part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top