Hello,
Thanks Adam, Happy New Year !
Our return policy is very liberal and is the best we can do to insure a customers confidence they are making a purchase they will be happy with. There are restrictions and Adam linked to our Returns Policy Page.
The Digital Cinema 31MU97-B 31" Widescreen LED Backlit IPS 4K Monitor from LG would be covered by our 30 day return period [under 37"]. The difference between '"defective" or not / "defective" and "unwanted" would be determined when you called us for an RMA to determine who pays return shipping. A monitor clearly not working as described by the manufacturer would be considered defective and a return label would be issued. Issues of colors not being to your liking is another matter which again is considered on a case by case basis and determined when you contact us.
I see no customer reviews for this monitor on our web site and the negative comments I found on Amazon involved compatibility with Mac's. Based on LG's reputation for making quality high end displays, I would consider this a great investment in your post processing pipe line.
C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager
B&H Photo-Video
B&H Photo Video Digital Cameras, Photography, Camcorders
Thank you for choosing B&H, we appreciate your business.
*** Peace on Earth ***