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01-20-2015, 06:26 PM   #1
kjphilippona's Avatar

Join Date: Dec 2014
Location: Enterprise, Alabama
Photos: Gallery | Albums
Posts: 1,297
Not happy with B&H customer service!

I recently made a mistake shipping a lens hood back to B&H, i called their customer service and the representative i talked too was very rude and basically called me dumb for what i did. I have purchased many products from B&H, but will find a new supplier from now on!

Last edited by kjphilippona; 01-21-2015 at 04:02 AM.
01-21-2015, 07:25 AM - 1 Like   #2
B&H Photo Specialist
Chuck-B&H's Avatar

Join Date: May 2010
Location: New York
Posts: 890
I am sorry for this uncharacteristic incident. Can you please E-mail me your order number and the phone number from which you called us from so I can look into this further for you.


Last edited by Chuck-B&H; 01-21-2015 at 11:45 AM.

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