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07-23-2015, 09:26 AM   #1
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Replacement K3ii also under affected serial Numbers

Hi,
I just received my replacement k3ii and it is under the affected serial numbers as well. Is your stock truly flushed? Your customer service rep said they have no way of knowing the serial number before they ship and this is the last exchange you will do. Implying that if the replacement for the replacement is under the recall; tough luck for me.

Do you have stock that is not affected? and how can we make sure the next replacement isn't one?

07-23-2015, 10:00 AM   #2
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Join Date: Jul 2007
Location: New York, NY
Posts: 453
Per our buyer, the stock is being "flushed" (interesting choice of wording) today and he says it would be wise to wait until Monday to reorder. We apologize for this situation and the inconvenience it caused.
07-23-2015, 11:12 AM   #3
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Thanks for looking into it. I shipped it back under RMA 553239193 this morning. Please let me know if there will be a delay until fresh stock arrives.
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