Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
01-19-2016, 09:45 AM - 3 Likes   #1
Pentaxian




Join Date: Jul 2011
Location: Eastern Oregon
Posts: 604
Why is B&H Customer Service so good?

So I figured I'd make this a question to comply with the forum title...


I won't go into details, but my wife and I have been debating whether or not to send a squeaky SDM AF new Pentax lens back, and there was an issue with the RMA # and last night I sent in an inquiry and in answer this morning I got a UPS shipping label and new RMA # with no additional questions asked. (And that's not going into detail! )


B&H really is all you could ask for in an on-line retailer!!!


Thanks B&H!!






(Please move to the appropriate thread category if this isn't it... Thanks!)

01-20-2016, 09:59 AM   #2
B&H Photo Representative
henryp's Avatar

Join Date: Jul 2007
Location: New York, NY
Posts: 438
Thank you. We're very pleased you're so satisfied and grateful you took the time to say so.

You asked, "Why is B&H Customer Service so good?" Because we know that without satisfied repeat customer who take the time to share their satisfaction with friends and colleagues we'd dry up and blow away.
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
customer service, rma
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
B&H=Excellent Customer Service davidreilly3207 Ask B&H Photo! 1 08-31-2015 07:21 AM
Not happy with B&H customer service! kjphilippona Ask B&H Photo! 1 01-21-2015 07:25 AM
B&H Customer Service Mekong Cat General Photography 22 12-23-2014 08:21 AM
WHY is B&H closed on Saturdays? WHY? CeciProAm Ask B&H Photo! 8 11-26-2014 11:36 AM
Quick compliment to B&H customer service htsmd Pentax K-3 7 12-04-2013 06:30 PM



All times are GMT -7. The time now is 07:53 PM. | See also: NikonForums.com, part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top