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04-19-2016, 07:54 PM   #1
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Pentax extended warranty questions

Hello,

I am interested in the Pentax 2 year extended warranty for the K-1. I have a couple of questions:

Is the warranty transferrable?

I pre-ordered the K-1 and paid via PayPal so my invoice indicates the date of PayPal payment. Would the 30-day window to purchase the warranty start the date I paid for the camera or the date it was actually shipped. The camera was ordered and paid for on 3/23/16 so if it is from the date of payment I would have to purchase the warranty before 4/23/16?

Thanks,

Lisa

04-20-2016, 12:58 PM   #2
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Hello;

To my knowledge, Pentax extended warranties are not transferrable.

Ricoh's web site says: "Must be purchased within two (2) months of original purchase." In your case 3/23/16.

Chuck
05-11-2016, 09:04 PM   #3
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QuoteOriginally posted by Chuck-B&H Quote
Hello;

To my knowledge, Pentax extended warranties are not transferrable.

Ricoh's web site says: "Must be purchased within two (2) months of original purchase." In your case 3/23/16.

Chuck
Hi Chuck,

There is now a forum thread indicating that the Pentax extended warranty for camera's over $1000 does not apply to the K-1 at all. Can you check on this for forum members? There is a 30-day window from the date of camera purchase for most other warranty vendors as well, so the community needs to know as soon as possible, so they can get a move on purchasing warranties from other vendors.
05-12-2016, 01:58 PM   #4
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Hello,

We've reached out to Ricoh for clarification and I will post what I find out ASAP.

Chuck

05-12-2016, 11:33 PM   #5
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QuoteOriginally posted by Chuck-B&H Quote
Hello,

We've reached out to Ricoh for clarification and I will post what I find out ASAP.

Chuck
As an FYI, Ricoh USA execs have confirmed with me that the warranty does cover the K-1, and that customer service will be informed accordingly. I trust you will receive the same response from Ricoh.

Adam
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05-16-2016, 07:12 AM - 1 Like   #6
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Hello;

RE: PEEWILCA

From Ricoh; The Ricoh Advanced Interchangeable Lens Camera Extended warranty covers the new Pentax K-1. It covers the camera for a period of 3 years. It also includes one free " check up" during that period.

Hope this helps.

Chuck
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