Problem with D-li90 from B&H

Mark2100 · 09-14-2016, 04:10 PM

Hi,
I received earlier today, two OEM D-li90's from you, and put the first one in the charger. I walked by the charger after 10-15 min., and the green light had gone out. I thought, great! I got a fully charged battery. But, when I put it in my camera (K-5), nothing. I checked the voltage with a DMM, and got 7.00 vdc. Went and put it back on the charger, and after a few seconds, the green light goes out again. I opened up the other battery and put it on the charger for about 20 min, and decided to see if it would turn on the camera. It did, showing 2/3rds battery charge on the LCD. Voltage on it measured 7.12 vdc. Put it back on the charger an hour ago, and it's still charging. Of course my old battery takes at least 6-7 hrs. to charge, and expect this one to also. The identifying numbers are the same on both boxes and batteries. Is it possible I got a bad battery, or should I just put it back on the charger and leave it there a while, and see if it comes back to life.
Thanks,
Mark

Chuck-B&H · 09-15-2016, 07:38 AM

Hello,

Sorry to hear about this. I would charge the batteries as normal and if they do not take or keep a charge, contact our C/S Dept to set up an RMA return or exchange.

Chuck

Mark2100 · 09-17-2016, 10:18 AM - **1 Like**

Easiest return ever! I didn't even have to find a pen!
Thanks Chuck!
Mark

09-14-2016, 04:10 PM	#1
Mark2100 Senior Member Join Date: Dec 2007 Location: Oklahoma Posts: 185	Problem with D-li90 from B&H Hi, I received earlier today, two OEM D-li90's from you, and put the first one in the charger. I walked by the charger after 10-15 min., and the green light had gone out. I thought, great! I got a fully charged battery. But, when I put it in my camera (K-5), nothing. I checked the voltage with a DMM, and got 7.00 vdc. Went and put it back on the charger, and after a few seconds, the green light goes out again. I opened up the other battery and put it on the charger for about 20 min, and decided to see if it would turn on the camera. It did, showing 2/3rds battery charge on the LCD. Voltage on it measured 7.12 vdc. Put it back on the charger an hour ago, and it's still charging. Of course my old battery takes at least 6-7 hrs. to charge, and expect this one to also. The identifying numbers are the same on both boxes and batteries. Is it possible I got a bad battery, or should I just put it back on the charger and leave it there a while, and see if it comes back to life. Thanks, Mark

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09-15-2016, 07:38 AM	#2
Chuck-B&H B&H Photo Specialist Join Date: May 2010 Location: New York Posts: 935	Hello, Sorry to hear about this. I would charge the batteries as normal and if they do not take or keep a charge, contact our C/S Dept to set up an RMA return or exchange. Chuck

09-17-2016, 10:18 AM - 1 Like	#3
Mark2100 Senior Member Join Date: Dec 2007 Location: Oklahoma Posts: 185 Original Poster	Easiest return ever! I didn't even have to find a pen! Thanks Chuck! Mark