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07-17-2019, 09:35 PM   #1
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B&H's Dead pixel Policy

New International Customer here ,Interested in buying a new computer monitor but I am afraid the risk of getting a bad monitor and need to pay a high shipping cost to ship back.

Is having 1 dead pixel or stuck pixel on computer monitor count as defective?
How many dead pixels does B&H consider as defective?
Does Blacklight bleed , color bleed problem consider as defective?

TQ

07-18-2019, 09:07 AM   #2
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QuoteOriginally posted by Johnch123 Quote
Is having 1 dead pixel or stuck pixel on computer monitor count as defective? How many dead pixels does B&H consider as defective?Does Blacklight bleed , color bleed problem consider as defective?
If you receive a monitor with any of these problems your fist step should be to email cs@bhphoto.com with photos illustrating the issue.
07-18-2019, 08:14 PM   #3
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QuoteOriginally posted by henryp Quote
If you receive a monitor with any of these problems your fist step should be to email cs@bhphoto.com with photos illustrating the issue.
The problem is ,imagine you bought a monitor from B&H and found a dead pixel in middle of the screen, then they said 1 dead pixel is not count as defective or any of the problem stated above. Risk of wasting shipping cost and restocking fee..
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