Originally posted by Oakland Rob I've bought lots of computer and photo equipment from B&H over the years, but a recent order has soured me on them forever. Basically they tried to rip me off, got caught, and refused to honor the sale.
Re B&H 865895300 I believe this was discussed in dpreview (and in resellerratings) in a thread you titled, "B&H rip-off on used equipment," which a Mod there finally locked.
This order was for a $600 Olympus kit which was supposed to contain a camera, lens and finder. Unfortunately due to our error the kit contents were incorrectly listed, an error for which we have apologized.
Because of the considerable price discrepancy between this kit and the substantially more expensive kit components you wanted, the equitable doctrine of unilateral mistakes applies. Briefly this legal doctrine says, "Rescinding the contract is the only available remedy under unilateral mistake; it is not a basis for reformation ... the retailer must cancel the customer’s order and re-offer the product at the actual price."
We are very sorry for our error and for your dissatisfaction.