Dear B&H, I believe I have to let you know that your return department re-sent the lens I bought without even checking what they shipped.
I purchased Irix 15mm Firefly on June 8. When I received the lens, I noticed that not only the box was scratched, not only the metal box was bent, but it was the package inside with the small wrench and screws in old plastic bag. The lens not only did not focus to infinity, it was focusing in upper right corner instead of center through any aperture number.
Finally, today I figured out the mystery of that extra package, it's parts set from the filter holder which obviously does not belong to the new lens.
Which tells me your employees simply re-sent me defective lens, and they even did not bother to open the box to check what they are sending!
I ended up ordering from Adorama. Unfortunately, I should complete the transaction by phone since I reserved the sale price for Laowa 12mm Zero-D lens with Adorama, so I had no choice to order from Pentax Forums page to support the site.
Your company did not offer price match guarantee for sure, and even it did, I don't not want to end up with another returned defective lens.
I forgot to mention that the return was completed, and I got the refund today, thanks. The whole return process was easy, but I would prefer to keep the new lens instead.
Last edited by micromacro; 06-25-2020 at 01:26 PM.