Originally posted by skierd I've used Dwayne's Photo, TheDarkroom, and The FIND Lab. Dwayne's is the most affordable in my experience, the Darkroom does good work but I felt they were expensive for what I got.
Going forward I'm sending my film to the FIND Lab. Their scans were superior to Dwayne's, the turnaround was nearly as fast, great communication, I like the option to get feedback and corrections on my scans, and the pricing is reasonable. It's a bit more than Dwaynes, but you get a lot more, and less expensive than TheDarkroom.
I have used a lab in Portland, they're near downtown across from the Mariott Hotel. They were able to do 120 film *with scans* in an hour! Can't remember the shop name but they did a great job.
This is the feedback I am looking for. $9/roll sounds great, but not if you aren't happy with the results. I was impressed with Find and Richard with the time they spend on the phone with me and description of the services. The gal at Dwayne's that answered the phone couldn't tell me what scanners they use without having to put me on hold. Film is expensive enough to shoot to get back results you're not happy about. At $13/roll, that's worth it for color from Find to get feedback and higher quality work. $22 vs $9 for B&W is quite a jump though. The problem I face is even if I develop my own, scanning services are almost the same or more than having the film processed and scanned at the same time.
Can anyone speak to the scan quality variations with B&W? I can see how color corrections and adjustments are far more critical with C-41 than B&W. I'm likely wrong, but it seems getting a good exposure and metering properly with black and white would lead to a straightforward scan to get what what you shot. I'm willing to pay for quality work and attention to detail. I would expect Dwayne's to be better service than a local pharmacy photo machine, but if it's only slightly better and the scans are marginally better, it is what it is and I'll have to pay more.
One reason for me wanting to shoot more film is the time saving. If the lab does awesome work and I have very little to do on the computer, I'm happy. I don't want to do post production work. I realize that time costs money and that's what I'm buying when working with a photo lab - someone else's time to develop and properly scan for me.