Originally posted by lynx426 Okay, how about this, I bought mine here in Japan. S/N 3916XXX and had the sensor problem right in the middle of the frame. I called the service center here and they told me to ship it to them in Tokyo. It took one week from the time it left my hands until the door bell rang to get my K5 back, completely fixed and ready to rock. Same camera S/N 3916XXX. I am now a very happy camper with a very nice camera.
That's a happy story and I wish we saw more just like it. I guess the size of the problem prevents that on a worldwide basis, which is really quite understandable. Still, it is good to see that one person was made whole again in a timely manner!
Regards