Waiting for my pentax k-5

Purusam · 02-22-2011, 04:42 AM

I have to express my feelings, im begining to be realy mad.

I`ve sent my pentax k-5 for repair (sweden) and i have been waiting for a month and a few days now.

The camera is in belgium, and the swedish repairshop authprized by pentax sweden cant say when they are getting in the replacements cameras.

Becouse they cant get an delivery information from pentax belgium!

Im very mad im im starting to think about changing brand. But i just baought a new sigma 150 500 .

Okey im realy pissed off, but im not going to change brand becouse i would loose to mutch money on it.

**Michaelina2** · 02-22-2011, 04:47 AM

Originally posted by Purusam

I have to express my feelings...

Feel better, now?

Cheers... M

kp0c · 02-22-2011, 05:12 AM

I wish you get your new K-5 soon. This situation is far from ideal, I agree. Did you ask for a change because it had stain on it ?

Purusam · 02-22-2011, 05:31 AM

Yes it was stained

Na it helped a little . But im still pissed off

Pentax should fix this problem by letting me get a new camera from the store i bought the stained camera. Hopefully il get a stain free camera

Last edited by Purusam; 02-22-2011 at 05:37 AM.

30v iPentax · 02-22-2011, 06:39 AM

Ei se meilläkään ole paremmin. Lähetin K-5 takuuhuoltoon kennon tahrojen vuoksi 1.2.2011 tuli takaisin 10.2 ja vika oli edelleen samat tahrat. Soitin huoltoon ja pyysivät lähettämään K-5 takaisin tutkittavaksi. Lähetin K-5 uudelleen 11.2 ja ei vielläkään ole mitään tapahtunut. Onko kusetusta tai osaamattomuutta en tiedä.

bymy141 · 02-23-2011, 02:11 AM

Originally posted by Purusam

I have to express my feelings, im begining to be realy mad.

I`ve sent my pentax k-5 for repair (sweden) and i have been waiting for a month and a few days now.

The camera is in belgium, and the swedish repairshop authprized by pentax sweden cant say when they are getting in the replacements cameras.

Becouse they cant get an delivery information from pentax belgium!

Im very mad im im starting to think about changing brand. But i just baought a new sigma 150 500 .

Okey im realy pissed off, but im not going to change brand becouse i would loose to mutch money on it.

Hi,

You can call the distributor "De Beukelaer" in Belgium.
The number is: +32 3 870 59 00, ask for the repair department.

They are very helpfull, and will give you a status update on the phone.
Make sure to have your serial number and shopname who send the camera in at hand.

- Bert

Purusam · 02-25-2011, 04:15 AM

Belgium has begun to take stock (counting stock). I start wondering if I even get to see my camera again. (i belive they are ouy of stock)

I will have to wait even longer says the service point in Sweden.

How long?, they dont know.

Nastards Pentax.

bymy141 · 02-25-2011, 09:34 AM

Originally posted by Purusam

Belgium has begun to take stock (counting stock). I start wondering if I even get to see my camera again. (i belive they are ouy of stock)

I will have to wait even longer says the service point in Sweden.

How long?, they dont know.

Nastards Pentax.

As I said before, do not call Pentax Sweden, call the Belgium number I gave you.
I tried to help you then, it did not work, perhaps it works now...

- Bert

sterretje · 02-25-2011, 09:36 AM

1)
'My' stain issue was confirmed mid December by the local Pentax repair facility. I'm still waiting for new stock to arrive so my K5 can be replaced; and that stock must come from Europe

So a month waiting is nothing

2)
I however still have my K5

The local agent told me to keep it till it can be replaced and use it as much as I like.

But I feel your pain

30v iPentax · 02-25-2011, 10:13 AM

Tuli tieto K-5 vaihdetaan uuteen. Saan omani, kun maahantuojalle tulee kuorma.

Purusam · 02-25-2011, 01:44 PM

Originally posted by bymy141

As I said before, do not call Pentax Sweden, call the Belgium number I gave you.
I tried to help you then, it did not work, perhaps it works now...

- Bert

With all respect but how will that help me if they are out of stock ?

30v iPentax · 02-26-2011, 12:09 AM

Kannataa olla jonossa niin asia hoituu nopeammin. Niin tietävät tilata enemmän vaihdettavia laitteita.

the swede · 02-26-2011, 01:55 AM

Originally posted by 30v iPentax

Tuli tieto K-5 vaihdetaan uuteen. Saan omani, kun maahantuojalle tulee kuorma.

Interesting! For the AF only? Or stains?

Wiker · 02-26-2011, 02:23 AM

It took 5 weeks (in Norway) from I shipped it, until I got a replacement yesterday.
Now I have a "stainless" K-5.

30v iPentax · 02-26-2011, 09:33 AM

Minäkin odotan K-5. Minulla on ollut kymmeniä kameroita, eikä yksikään ole viellä ruostunut.

02-22-2011, 04:42 AM	#1
Purusam Forum Member Join Date: Jan 2010 Photos: Gallery Posts: 82	Waiting for my pentax k-5 I have to express my feelings, im begining to be realy mad. I`ve sent my pentax k-5 for repair (sweden) and i have been waiting for a month and a few days now. The camera is in belgium, and the swedish repairshop authprized by pentax sweden cant say when they are getting in the replacements cameras. Becouse they cant get an delivery information from pentax belgium! Im very mad im im starting to think about changing brand. But i just baought a new sigma 150 500 . Okey im realy pissed off, but im not going to change brand becouse i would loose to mutch money on it.

02-25-2011, 09:36 AM	#9
sterretje Veteran Member Join Date: Dec 2008 Location: Roodepoort, South Africa Photos: Gallery \| Albums Posts: 3,561	1) 'My' stain issue was confirmed mid December by the local Pentax repair facility. I'm still waiting for new stock to arrive so my K5 can be replaced; and that stock must come from Europe So a month waiting is nothing 2) I however still have my K5 The local agent told me to keep it till it can be replaced and use it as much as I like. But I feel your pain Last edited by sterretje; 02-25-2011 at 10:06 AM.

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02-22-2011, 04:47 AM	#2
Michaelina2 Site Supporter Join Date: Jan 2008 Location: SE Michigan USA Photos: Gallery Posts: 1,300	Originally posted by Purusam I have to express my feelings... Feel better, now? Cheers... M

02-22-2011, 05:12 AM	#3
kp0c Veteran Member Join Date: Jan 2010 Location: Montreal Photos: Gallery Posts: 761	I wish you get your new K-5 soon. This situation is far from ideal, I agree. Did you ask for a change because it had stain on it ?

02-22-2011, 05:31 AM	#4
Purusam Forum Member Join Date: Jan 2010 Photos: Gallery Posts: 82 Original Poster	Yes it was stained Na it helped a little . But im still pissed off Pentax should fix this problem by letting me get a new camera from the store i bought the stained camera. Hopefully il get a stain free camera Last edited by Purusam; 02-22-2011 at 05:37 AM.

02-22-2011, 06:39 AM	#5
30v iPentax Inactive Account Join Date: Apr 2010 Location: Suomi , Finland Posts: 368	Ei se meilläkään ole paremmin. Lähetin K-5 takuuhuoltoon kennon tahrojen vuoksi 1.2.2011 tuli takaisin 10.2 ja vika oli edelleen samat tahrat. Soitin huoltoon ja pyysivät lähettämään K-5 takaisin tutkittavaksi. Lähetin K-5 uudelleen 11.2 ja ei vielläkään ole mitään tapahtunut. Onko kusetusta tai osaamattomuutta en tiedä.

02-23-2011, 02:11 AM	#6
bymy141 Veteran Member Join Date: Aug 2007 Photos: Gallery Posts: 1,563	Originally posted by Purusam I have to express my feelings, im begining to be realy mad. I`ve sent my pentax k-5 for repair (sweden) and i have been waiting for a month and a few days now. The camera is in belgium, and the swedish repairshop authprized by pentax sweden cant say when they are getting in the replacements cameras. Becouse they cant get an delivery information from pentax belgium! Im very mad im im starting to think about changing brand. But i just baought a new sigma 150 500 . Okey im realy pissed off, but im not going to change brand becouse i would loose to mutch money on it. Hi, You can call the distributor "De Beukelaer" in Belgium. The number is: +32 3 870 59 00, ask for the repair department. They are very helpfull, and will give you a status update on the phone. Make sure to have your serial number and shopname who send the camera in at hand. - Bert

02-25-2011, 04:15 AM	#7
Purusam Forum Member Join Date: Jan 2010 Photos: Gallery Posts: 82 Original Poster	Belgium has begun to take stock (counting stock). I start wondering if I even get to see my camera again. (i belive they are ouy of stock) I will have to wait even longer says the service point in Sweden. How long?, they dont know. Nastards Pentax.

02-25-2011, 09:34 AM	#8
bymy141 Veteran Member Join Date: Aug 2007 Photos: Gallery Posts: 1,563	Originally posted by Purusam Belgium has begun to take stock (counting stock). I start wondering if I even get to see my camera again. (i belive they are ouy of stock) I will have to wait even longer says the service point in Sweden. How long?, they dont know. Nastards Pentax. As I said before, do not call Pentax Sweden, call the Belgium number I gave you. I tried to help you then, it did not work, perhaps it works now... - Bert

02-25-2011, 10:13 AM	#10
30v iPentax Inactive Account Join Date: Apr 2010 Location: Suomi , Finland Posts: 368	Tuli tieto K-5 vaihdetaan uuteen. Saan omani, kun maahantuojalle tulee kuorma.

02-25-2011, 01:44 PM	#11
Purusam Forum Member Join Date: Jan 2010 Photos: Gallery Posts: 82 Original Poster	Originally posted by bymy141 As I said before, do not call Pentax Sweden, call the Belgium number I gave you. I tried to help you then, it did not work, perhaps it works now... - Bert With all respect but how will that help me if they are out of stock ?

02-26-2011, 12:09 AM	#12
30v iPentax Inactive Account Join Date: Apr 2010 Location: Suomi , Finland Posts: 368	Kannataa olla jonossa niin asia hoituu nopeammin. Niin tietävät tilata enemmän vaihdettavia laitteita.

02-26-2011, 01:55 AM	#13
the swede Inactive Account Join Date: Aug 2009 Posts: 2,310	Originally posted by 30v iPentax Tuli tieto K-5 vaihdetaan uuteen. Saan omani, kun maahantuojalle tulee kuorma. Interesting! For the AF only? Or stains?

02-26-2011, 02:23 AM	#14
Wiker Inactive Account Join Date: Sep 2010 Location: Norway Posts: 22	It took 5 weeks (in Norway) from I shipped it, until I got a replacement yesterday. Now I have a "stainless" K-5.

02-26-2011, 09:33 AM	#15
30v iPentax Inactive Account Join Date: Apr 2010 Location: Suomi , Finland Posts: 368	Minäkin odotan K-5. Minulla on ollut kymmeniä kameroita, eikä yksikään ole viellä ruostunut.