LCD Display issue

velingara · 03-25-2011, 08:44 PM

I searched the forum and could not find an issue similar to mine.

I just received my replacement k-5 in the mail. The first had the sensor spotting. The new one does not appear to.

What I notice about the new camera's LCD: it does not seem to fit completely flush on the right hand side- there is a very small ridge as if it not seated all the way. Also, when viewing the menus, numbers in the middle of the display are corrupted slightly- some of the pixels are garbled. Not enough to keep my from reading the display, but enough to bug me on a $1600 camera. I'll upload photos, but should I send this one back too? I love the camera and certainly don't relish being without it for another 5-6 weeks! Anyone else having similar issues?

Adam · 03-25-2011, 09:22 PM

This sounds like damage due to transportation, but some photos would definitely help diagnose it for sure.

sterretje · 03-25-2011, 09:25 PM

Send it back

DogLover · 03-25-2011, 09:47 PM

I can sympathize with you for having to be without a camera for a while, but no way would I keep that one.

velingara · 03-27-2011, 12:59 PM

Here's a picture. Its not too bad, but still...

(update) Well that link doesnt work...

jamesm007 · 03-27-2011, 04:17 PM

Originally posted by velingara

I searched the forum and could not find an issue similar to mine.

I just received my replacement k-5 in the mail. The first had the sensor spotting. The new one does not appear to.

What I notice about the new camera's LCD: it does not seem to fit completely flush on the right hand side- there is a very small ridge as if it not seated all the way. Also, when viewing the menus, numbers in the middle of the display are corrupted slightly- some of the pixels are garbled. Not enough to keep my from reading the display, but enough to bug me on a $1600 camera. I'll upload photos, but should I send this one back too? I love the camera and certainly don't relish being without it for another 5-6 weeks! Anyone else having similar issues?

Call and send it back! The real weather-sealing is around the LCD. The LCD is pressed against the sealing. The LCD cover protects the LCD but sometimes fails to stop water from entering. Then your only defense is the LCD seal which you don't have. Its a serious issue nothing to blow off or wait to be fixed. If you wait Pentax might say you dropped it. It sounds like someone allready did drop it. Can you imagine having a $1600 camera that was dropped? No....... do it now.

Trust me its painfull waiting

but you will be so happy with a defect free camera

for a much longer time than the wait.

velingara · 03-27-2011, 06:15 PM

I didnt even consider the weather sealing. I'll start the process to send it back tomorrow. And two photography classes coming up the next two weekends!

Wheatfield · 03-27-2011, 07:25 PM

FWIW, my LCD cover isn't flush with the body either. I don't know if it is supposed to be or not. I don't think it's that big a deal.
The corrupted screen, however, would warrant a replacement.

03-25-2011, 08:44 PM	#1
velingara New Member Join Date: Mar 2010 Location: United States Posts: 15	LCD Display issue I searched the forum and could not find an issue similar to mine. I just received my replacement k-5 in the mail. The first had the sensor spotting. The new one does not appear to. What I notice about the new camera's LCD: it does not seem to fit completely flush on the right hand side- there is a very small ridge as if it not seated all the way. Also, when viewing the menus, numbers in the middle of the display are corrupted slightly- some of the pixels are garbled. Not enough to keep my from reading the display, but enough to bug me on a $1600 camera. I'll upload photos, but should I send this one back too? I love the camera and certainly don't relish being without it for another 5-6 weeks! Anyone else having similar issues?

03-25-2011, 09:22 PM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,595	This sounds like damage due to transportation, but some photos would definitely help diagnose it for sure. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

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03-25-2011, 09:25 PM	#3
sterretje Veteran Member Join Date: Dec 2008 Location: Roodepoort, South Africa Photos: Gallery \| Albums Posts: 3,561	Send it back

03-25-2011, 09:47 PM	#4
DogLover Veteran Member Join Date: Apr 2010 Location: Tennessee Posts: 2,054	I can sympathize with you for having to be without a camera for a while, but no way would I keep that one.

03-27-2011, 12:59 PM	#5
velingara New Member Join Date: Mar 2010 Location: United States Posts: 15 Original Poster	Here's a picture. Its not too bad, but still... (update) Well that link doesnt work...

03-27-2011, 04:17 PM	#6
jamesm007 Veteran Member Join Date: Jul 2008 Location: Detroit MI, USA Posts: 508	Originally posted by velingara I searched the forum and could not find an issue similar to mine. I just received my replacement k-5 in the mail. The first had the sensor spotting. The new one does not appear to. What I notice about the new camera's LCD: it does not seem to fit completely flush on the right hand side- there is a very small ridge as if it not seated all the way. Also, when viewing the menus, numbers in the middle of the display are corrupted slightly- some of the pixels are garbled. Not enough to keep my from reading the display, but enough to bug me on a $1600 camera. I'll upload photos, but should I send this one back too? I love the camera and certainly don't relish being without it for another 5-6 weeks! Anyone else having similar issues? Call and send it back! The real weather-sealing is around the LCD. The LCD is pressed against the sealing. The LCD cover protects the LCD but sometimes fails to stop water from entering. Then your only defense is the LCD seal which you don't have. Its a serious issue nothing to blow off or wait to be fixed. If you wait Pentax might say you dropped it. It sounds like someone allready did drop it. Can you imagine having a $1600 camera that was dropped? No....... do it now. Trust me its painfull waiting but you will be so happy with a defect free camera for a much longer time than the wait.

03-27-2011, 06:15 PM	#7
velingara New Member Join Date: Mar 2010 Location: United States Posts: 15 Original Poster	I didnt even consider the weather sealing. I'll start the process to send it back tomorrow. And two photography classes coming up the next two weekends!

03-27-2011, 07:25 PM	#8
Wheatfield Moderator Join Date: Apr 2008 Location: The wheatfields of Canada Posts: 15,981	FWIW, my LCD cover isn't flush with the body either. I don't know if it is supposed to be or not. I don't think it's that big a deal. The corrupted screen, however, would warrant a replacement.