Price Matching in Aussie

figmental1978 · 08-09-2011, 04:43 AM

Originally posted by goddo31

No. Pentax warranties are normally only valid in the region where they are purchased. So if you want an Aussie warranty supported by the official Oz Pentax distributor (CR Kennedy), you need to buy local "Aussie stock". Warranties from other regions will mean that it has to go back to the region it came from for service.
Not sure if there are exceptions to this. I have read that you can request an international warranty card from Pentax USA, but I've not heard of someone using that to claim warranty in Oz.

Have to disagree with you there, I got my K-5 in Japan which obviously comes with a Japanese warranty but you just send that warranty to Hoya with proof of purchase and they send you back an international warranty. I gave my K-5 to C.R Kennedy last week and they accepted it no worries.

rainwilds · 08-09-2011, 04:52 AM

Originally posted by figmental1978

Have to disagree with you there, I got my K-5 in Japan which obviously comes with a Japanese warranty but you just send that warranty to Hoya with proof of purchase and they send you back an international warranty. I gave my K-5 to C.R Kennedy last week and they accepted it no worries.

Well that's interesting. Seems to be quite some confusion about warranties here. Maybe we could and a sticky about it?

isagold · 08-10-2011, 02:29 PM

Try Eglobal Australia - Digital Cameras, Digital SLR Camera, Camcorder, Lenses & Digital Camera Accessories
Just bought one - delivered in 3 days - Aust. Very Happy with everything - service very good.
Cheers Isagold

rainwilds · 08-10-2011, 04:53 PM

Originally posted by isagold

Try Eglobal Australia - Digital Cameras, Digital SLR Camera, Camcorder, Lenses & Digital Camera Accessories
Just bought one - delivered in 3 days - Aust. Very Happy with everything - service very good.
Cheers Isagold

Good to hear you are happy with them. I had heard reports that they were dodgy... I guess not!

Last edited by rainwilds; 08-10-2011 at 08:14 PM.

NicoleAu · 08-10-2011, 07:56 PM

Same here rain, although they were cheaper, I'd heard of some horror stories from Whirlpool, so I ended up with T-Dimension instead.

rainwilds · 08-10-2011, 08:16 PM

Originally posted by NicoleAu

Same here rain, although they were cheaper, I'd heard of some horror stories from Whirlpool, so I ended up with T-Dimension instead.

Seems like it's a lucky dip prize!

goddo31 · 08-10-2011, 09:54 PM

Originally posted by figmental1978

Have to disagree with you there, I got my K-5 in Japan which obviously comes with a Japanese warranty but you just send that warranty to Hoya with proof of purchase and they send you back an international warranty. I gave my K-5 to C.R Kennedy last week and they accepted it no worries.

Thanks for your information. Did you order it from Japan or purchase when you were over there? Just wondering if that makes a difference to obtaining an international warranty and CRK accepting it for service.

I'm happy to be proved wrong here...

SteveJ · 08-11-2011, 03:09 AM

Hi I'm new to the site. Have you thought about approaching a supplier for a group buy of the K-5?

figmental1978 · 08-11-2011, 05:45 AM

Originally posted by goddo31

Thanks for your information. Did you order it from Japan or purchase when you were over there? Just wondering if that makes a difference to obtaining an international warranty and CRK accepting it for service.

I'm happy to be proved wrong here...

It was purchased in Japan. The C.R K guy didn't seem fussed about the warranty really, Hoya also give you a dated, signed and stamped receipt for the warranty swap.

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08-09-2011, 04:43 AM	#196
figmental1978 Veteran Member Join Date: Feb 2007 Location: Melbourne Posts: 789	Originally posted by goddo31 No. Pentax warranties are normally only valid in the region where they are purchased. So if you want an Aussie warranty supported by the official Oz Pentax distributor (CR Kennedy), you need to buy local "Aussie stock". Warranties from other regions will mean that it has to go back to the region it came from for service. Not sure if there are exceptions to this. I have read that you can request an international warranty card from Pentax USA, but I've not heard of someone using that to claim warranty in Oz. Have to disagree with you there, I got my K-5 in Japan which obviously comes with a Japanese warranty but you just send that warranty to Hoya with proof of purchase and they send you back an international warranty. I gave my K-5 to C.R Kennedy last week and they accepted it no worries.

08-09-2011, 04:52 AM	#197
rainwilds Junior Member Join Date: Aug 2011 Location: Queensland Posts: 35	Originally posted by figmental1978 Have to disagree with you there, I got my K-5 in Japan which obviously comes with a Japanese warranty but you just send that warranty to Hoya with proof of purchase and they send you back an international warranty. I gave my K-5 to C.R Kennedy last week and they accepted it no worries. Well that's interesting. Seems to be quite some confusion about warranties here. Maybe we could and a sticky about it?

08-10-2011, 02:29 PM	#198
isagold New Member Join Date: Aug 2011 Location: Mount Isa Posts: 4	Try Eglobal Australia - Digital Cameras, Digital SLR Camera, Camcorder, Lenses & Digital Camera Accessories Just bought one - delivered in 3 days - Aust. Very Happy with everything - service very good. Cheers Isagold

08-10-2011, 04:53 PM	#199
rainwilds Junior Member Join Date: Aug 2011 Location: Queensland Posts: 35	Originally posted by isagold Try Eglobal Australia - Digital Cameras, Digital SLR Camera, Camcorder, Lenses & Digital Camera Accessories Just bought one - delivered in 3 days - Aust. Very Happy with everything - service very good. Cheers Isagold Good to hear you are happy with them. I had heard reports that they were dodgy... I guess not! Last edited by rainwilds; 08-10-2011 at 08:14 PM.

08-10-2011, 07:56 PM	#200
NicoleAu Veteran Member Join Date: Jul 2010 Location: Central Coast, NSW, Australia Photos: Gallery Posts: 539	Same here rain, although they were cheaper, I'd heard of some horror stories from Whirlpool, so I ended up with T-Dimension instead.

08-10-2011, 08:16 PM	#201
rainwilds Junior Member Join Date: Aug 2011 Location: Queensland Posts: 35	Originally posted by NicoleAu Same here rain, although they were cheaper, I'd heard of some horror stories from Whirlpool, so I ended up with T-Dimension instead. Seems like it's a lucky dip prize!

08-10-2011, 09:54 PM	#202
goddo31 Veteran Member Join Date: Feb 2009 Location: Perth, Western Australia Photos: Gallery \| Albums Posts: 2,576	Originally posted by figmental1978 Have to disagree with you there, I got my K-5 in Japan which obviously comes with a Japanese warranty but you just send that warranty to Hoya with proof of purchase and they send you back an international warranty. I gave my K-5 to C.R Kennedy last week and they accepted it no worries. Thanks for your information. Did you order it from Japan or purchase when you were over there? Just wondering if that makes a difference to obtaining an international warranty and CRK accepting it for service. I'm happy to be proved wrong here...

08-11-2011, 03:09 AM	#203
SteveJ Inactive Account Join Date: Aug 2011 Location: Brisbane Posts: 1	Hi I'm new to the site. Have you thought about approaching a supplier for a group buy of the K-5?

08-11-2011, 05:45 AM	#204
figmental1978 Veteran Member Join Date: Feb 2007 Location: Melbourne Posts: 789	Originally posted by goddo31 Thanks for your information. Did you order it from Japan or purchase when you were over there? Just wondering if that makes a difference to obtaining an international warranty and CRK accepting it for service. I'm happy to be proved wrong here... It was purchased in Japan. The C.R K guy didn't seem fussed about the warranty really, Hoya also give you a dated, signed and stamped receipt for the warranty swap.