Originally posted by hyyz You should be able to go to CRIS website to check status:
Camera Repair by CRIS Camera Services - Pentax Camera Repair.
It is pretty smart. Once you register and input serial #, it can find your order and display status in a day or so (assuming they have received).
This is based on my experience on a recent warranty repair. I sent to PENTAX Service Center in AZ. Mine is for a P&S DC and it took them about a week to repair and ship back.
I read their web site to say that I should expect no communications about
the camera if it was warranty covered. Mine has been gone just 2 weeks
so I haven't begun to wonder yet.