Originally posted by Tatume found them through one of the comparison-shopping sites (twice, actually), and supposedly they screen retailers for bad apples.
Well for one nextag apparently doesn't. I wrote them in brief about the shopping experience I had. They replied that they were very concerned about that sort of thing but never asked for any details of my complaint. I call BS on that.
Originally posted by Tatume My credit card has been billed already, and the camera is scheduled to ship
Of course your credit card was billed, they do that immediately regardless. My camera was scheduled to ship too... several different times.
Originally posted by Tatume I was pretty unhappy about this, and I called them to cancel the sale. They gave me another $100 off, expedited the handling, and upgraded the shipping to
bahahaha, that is exactly what happened with my order, but they still didn't ship a camera.
My advice, don't talk to them on the phone period. Write an email. Tell them you refuse any further telephone communication. In it include everything they have promised to date, include the shipping date. Requesting a detailed invoice be emailed (you won't get one). An finally demand, nicely, email confirmation that they agree with the terms you included in the email. Do this now.
The next time they drop the ball call the CC dispute center and let them know what's going on, they will likely try to placate you. Then email the clowns and tell them you have an open CC dispute against them and you expect a
complete refund and email confirmation of such ina timely manner.
They may be reading this, I know one of their trolls has been banned on this site.
I just can't stress this enough, these are not nice people, in my experience they will lie, bully and cheat you as much as you let them.
Good luck!