K-5 Main Board Replacement Cost?

Lucky Sky · 09-12-2012, 12:12 PM

A friend here in Denver took his nearly two year old K-5 in for repair locally. The repair shop tells him it's a bad main board and they'll have to send it out C.R.I.S in Phoenix for the work.

Anyone had the K-5 main board replaced and what was the expense?

Thanks......

Tom S. · 09-12-2012, 12:14 PM

Originally posted by Lucky Sky

A friend here in Denver took his nearly two year old K-5 in for repair locally. The repair shop tells him it's a bad main board and they'll have to send it out C.R.I.S in Phoenix for the work.

Anyone had the K-5 main board replaced and what was the expense?

Thanks......

I remember someone here having it done, but I beleive it was under warranty. Your friend didn't happen to buy the extended warranty for $20 did he?

Giklab · 09-12-2012, 12:14 PM

Someone from our local forum got it replaced for free (mirror flop problem) way out of warranty. YMMV.

Thesorus · 09-12-2012, 12:42 PM

My camera had its CPU board (and other innards replaced) and it cost around $400.

(I assume it was Canadian Pentax service center).

Lucky Sky · 09-12-2012, 04:49 PM

Originally posted by Tom S.

I remember someone here having it done, but I beleive it was under warranty. Your friend didn't happen to buy the extended warranty for $20 did he?

I wish he had.........the camera is not yet two years old.

Lucky Sky · 09-12-2012, 04:49 PM

Thanks for the info........I'll let my buddy know of your experience.

Lucky Sky · 09-12-2012, 04:51 PM

Originally posted by Giklab

Someone from our local forum got it replaced for free (mirror flop problem) way out of warranty. YMMV.

I'll make sure that my friend knows to press the age of the camera with C.R.I.S. Thanks for the reply back.

**Ex Finn.** · 09-12-2012, 04:53 PM

I had my K-7 main-board and a $10.00 mode selector knob replaced for $300.00. + shipping to CRIS. Not a K-5 but might give you an idea.

p.s. I doubt C.R.I.S. really cares about the age of the camera, all they are concerned with is is who pays the bill, the customer or Pentax.
They are independent/contract facility as far as I know.

Lucky Sky · 09-13-2012, 12:41 AM

Originally posted by Ex Finn.

I had my K-7 main-board and a $10.00 mode selector knob replaced for $300.00. + shipping to CRIS. Not a K-5 but might give you an idea.

p.s. I doubt C.R.I.S. really cares about the age of the camera, all they are concerned with is is who pays the bill, the customer or Pentax.
They are independent/contract facility as far as I know.

Thanks........a $300 repair is certainly better than buying a new K-5 for $800 or so. And that's a better idea.........take up the $$$ problem w/ Pentax USA.

tibbitts · 09-14-2012, 09:51 PM

If the camera was purchased new with a credit card, the card would likely have extended the warranty for a second year. I've used the extended warranty feature several times - you pay for the repair and visa/mastercard/etc. reimburses you. You only need the original receipt for the purchase, and the receipt for the repairs, to claim the reimbursement.

Paul

Lucky Sky · 09-15-2012, 01:00 PM

Originally posted by tibbitts

If the camera was purchased new with a credit card, the card would likely have extended the warranty for a second year. I've used the extended warranty feature several times - you pay for the repair and visa/mastercard/etc. reimburses you. You only need the original receipt for the purchase, and the receipt for the repairs, to claim the reimbursement.

Paul

Unfortunately not the case here.............but I myself certainly do that where a warranty will matter dramatically.

09-12-2012, 12:12 PM	#1
Lucky Sky Inactive Account Join Date: Sep 2006 Location: Lone Tree, Colorado, USA Posts: 77	K-5 Main Board Replacement Cost? A friend here in Denver took his nearly two year old K-5 in for repair locally. The repair shop tells him it's a bad main board and they'll have to send it out C.R.I.S in Phoenix for the work. Anyone had the K-5 main board replaced and what was the expense? Thanks......

09-12-2012, 04:53 PM	#8
Ex Finn. Site Supporter Join Date: Nov 2007 Location: Southern Maryland. Espoo. Kouvola. Photos: Gallery \| Albums Posts: 7,975	I had my K-7 main-board and a $10.00 mode selector knob replaced for $300.00. + shipping to CRIS. Not a K-5 but might give you an idea. p.s. I doubt C.R.I.S. really cares about the age of the camera, all they are concerned with is is who pays the bill, the customer or Pentax. They are independent/contract facility as far as I know. Last edited by Ex Finn.; 09-12-2012 at 04:58 PM.

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09-12-2012, 12:14 PM	#2
Tom S. Veteran Member Join Date: May 2008 Location: S.E. Michigan Photos: Albums Posts: 4,317	Originally posted by Lucky Sky A friend here in Denver took his nearly two year old K-5 in for repair locally. The repair shop tells him it's a bad main board and they'll have to send it out C.R.I.S in Phoenix for the work. Anyone had the K-5 main board replaced and what was the expense? Thanks...... I remember someone here having it done, but I beleive it was under warranty. Your friend didn't happen to buy the extended warranty for $20 did he?

09-12-2012, 12:14 PM	#3
Giklab Veteran Member Join Date: Jan 2012 Location: Slovenia Photos: Gallery Posts: 2,182	Someone from our local forum got it replaced for free (mirror flop problem) way out of warranty. YMMV.

09-12-2012, 12:42 PM	#4
Thesorus Senior Member Join Date: Jul 2008 Location: Montreal (Canada) Photos: Gallery \| Albums Posts: 200	My camera had its CPU board (and other innards replaced) and it cost around $400. (I assume it was Canadian Pentax service center).

09-12-2012, 04:49 PM	#5
Lucky Sky Inactive Account Join Date: Sep 2006 Location: Lone Tree, Colorado, USA Posts: 77 Original Poster	Originally posted by Tom S. I remember someone here having it done, but I beleive it was under warranty. Your friend didn't happen to buy the extended warranty for $20 did he? I wish he had.........the camera is not yet two years old.

09-12-2012, 04:51 PM	#7
Lucky Sky Inactive Account Join Date: Sep 2006 Location: Lone Tree, Colorado, USA Posts: 77 Original Poster	Originally posted by Giklab Someone from our local forum got it replaced for free (mirror flop problem) way out of warranty. YMMV. I'll make sure that my friend knows to press the age of the camera with C.R.I.S. Thanks for the reply back.

09-13-2012, 12:41 AM	#9
Lucky Sky Inactive Account Join Date: Sep 2006 Location: Lone Tree, Colorado, USA Posts: 77 Original Poster	Originally posted by Ex Finn. I had my K-7 main-board and a $10.00 mode selector knob replaced for $300.00. + shipping to CRIS. Not a K-5 but might give you an idea. p.s. I doubt C.R.I.S. really cares about the age of the camera, all they are concerned with is is who pays the bill, the customer or Pentax. They are independent/contract facility as far as I know. Thanks........a $300 repair is certainly better than buying a new K-5 for $800 or so. And that's a better idea.........take up the $$$ problem w/ Pentax USA.

09-14-2012, 09:51 PM	#10
tibbitts Pentaxian Join Date: Apr 2007 Location: Oklahoma USA Posts: 2,193	If the camera was purchased new with a credit card, the card would likely have extended the warranty for a second year. I've used the extended warranty feature several times - you pay for the repair and visa/mastercard/etc. reimburses you. You only need the original receipt for the purchase, and the receipt for the repairs, to claim the reimbursement. Paul

09-15-2012, 01:00 PM	#11
Lucky Sky Inactive Account Join Date: Sep 2006 Location: Lone Tree, Colorado, USA Posts: 77 Original Poster	Originally posted by tibbitts If the camera was purchased new with a credit card, the card would likely have extended the warranty for a second year. I've used the extended warranty feature several times - you pay for the repair and visa/mastercard/etc. reimburses you. You only need the original receipt for the purchase, and the receipt for the repairs, to claim the reimbursement. Paul Unfortunately not the case here.............but I myself certainly do that where a warranty will matter dramatically.

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