Email Ricoh. They do not respond quickly so try emailing again. I've found that most companies have issues with incoming email, either the volume is overwhelming or they have the spam filters cranked up. Anyway, try again to email. You might also post on their forum:
Home - RIAC Community again they do not respond quickly but I have always gotten a response eventually.
You can also just phone them. Sometimes that works even better.
Originally posted by bertwert Electrical tape?
Gaffers tape would be better, electrical tends to get slimy after a while.