Originally posted by Rupert I hate to say this, but after reading your mostly nonsensical rant, it appears that you are of the opinion that we should "Shoot the Victims"? No one that bought a K5 with a faulty sensor is at fault, and while you say Pentax is not at fault, I would like to see you explain that kind of twisted logic? Pentax shipped the cameras, plain and simple. When as many as half show defects, it screams of poor or non-existent QC....not of buyer fault.
I'm with Wheatfield. The problem has deep roots...
With the advent of the internet, online stores took over. The overhead of brick and mortar shops meant that the average item cost far more than it could be sold for online. Camera stores fell down, and the ones that survived stick to very safe products.
Pentax is more of a risk for most stores to carry. Who is to say that they will sell? Retail is a very tough game with a lot of losers, and the winners tend to sell a conservative selection of items. A great example would be clothing stores. Look at what 95% of clothing stores sell... and how many boutiques close down.
So we got what we wanted: prices much closer to wholesale. But EVERY manufacturer has QC issues... and it's in these sorts of circumstances that a retail outlet is the most helpful. Besides the ability to try the gear before it is bought, one can also deal directly with someone if there is a problem with the product, and receive an immediate replacement.
Through the mails, shipping becomes a factor. Still, it is a fraction of the cost of buying something from a brick and mortar (well, almost all of them). The few great camera stores I see here are all in NY, so anyone who does not live there is SOL, just like us Canadians.
We just want more more more, without realizing that there are drawbacks to these lower prices. I can understand one's frustration when they look at Nikon and Canon being sold simply everywhere, with returns being much more traditional. Canon had this same problem with their MK 1's a while back. They fixed them IN DUE TIME, just like Pentax will.
So this really isn't an unusual QC issue in my mind... it's an inevitability of mass production. Thats why it's absolutely standard, at a bare minimum, for a warranty program to be sold with a new item. If you really thought that it was uncommon for items to be released without QC issues, you could not care if a warranty was available.
The amount of complaining you hear when warranties are actually utilized is a little silly in my books... when it is more than clear that we will receive replacements in due time.
Besides, these spots aren't visible in the average photograph, so in the meantime you still have a nice camera to use.
Look at the software world... early adopters are CONSISTENTLY burned by bugs and incompatibilities. It's the world we live in. Quite comfortably, in fact. You didn't need to buy the K5 right away, you know... and I don't blame Pentax wanting to release when it did, in time for the holidays. There's no way they released with foreknowledge of this problem. It's going to cost them a lot of money.