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02-22-2011, 04:42 AM   #1
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Waiting for my pentax k-5

I have to express my feelings, im begining to be realy mad.

I`ve sent my pentax k-5 for repair (sweden) and i have been waiting for a month and a few days now.

The camera is in belgium, and the swedish repairshop authprized by pentax sweden cant say when they are getting in the replacements cameras.

Becouse they cant get an delivery information from pentax belgium!

Im very mad im im starting to think about changing brand. But i just baought a new sigma 150 500 .

Okey im realy pissed off, but im not going to change brand becouse i would loose to mutch money on it.

02-22-2011, 04:47 AM   #2
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QuoteOriginally posted by Purusam Quote
I have to express my feelings...


Feel better, now?

Cheers... M
02-22-2011, 05:12 AM   #3
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I wish you get your new K-5 soon. This situation is far from ideal, I agree. Did you ask for a change because it had stain on it ?
02-22-2011, 05:31 AM   #4
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Yes it was stained

Na it helped a little . But im still pissed off

Pentax should fix this problem by letting me get a new camera from the store i bought the stained camera. Hopefully il get a stain free camera


Last edited by Purusam; 02-22-2011 at 05:37 AM.
02-22-2011, 06:39 AM   #5
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Ei se meilläkään ole paremmin. Lähetin K-5 takuuhuoltoon kennon tahrojen vuoksi 1.2.2011 tuli takaisin 10.2 ja vika oli edelleen samat tahrat. Soitin huoltoon ja pyysivät lähettämään K-5 takaisin tutkittavaksi. Lähetin K-5 uudelleen 11.2 ja ei vielläkään ole mitään tapahtunut. Onko kusetusta tai osaamattomuutta en tiedä.
02-23-2011, 02:11 AM   #6
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QuoteOriginally posted by Purusam Quote
I have to express my feelings, im begining to be realy mad.

I`ve sent my pentax k-5 for repair (sweden) and i have been waiting for a month and a few days now.

The camera is in belgium, and the swedish repairshop authprized by pentax sweden cant say when they are getting in the replacements cameras.

Becouse they cant get an delivery information from pentax belgium!

Im very mad im im starting to think about changing brand. But i just baought a new sigma 150 500 .

Okey im realy pissed off, but im not going to change brand becouse i would loose to mutch money on it.
Hi,

You can call the distributor "De Beukelaer" in Belgium.
The number is: +32 3 870 59 00, ask for the repair department.

They are very helpfull, and will give you a status update on the phone.
Make sure to have your serial number and shopname who send the camera in at hand.

- Bert
02-25-2011, 04:15 AM   #7
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Belgium has begun to take stock (counting stock). I start wondering if I even get to see my camera again. (i belive they are ouy of stock)

I will have to wait even longer says the service point in Sweden.

How long?, they dont know.

Nastards Pentax.
02-25-2011, 09:34 AM   #8
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QuoteOriginally posted by Purusam Quote
Belgium has begun to take stock (counting stock). I start wondering if I even get to see my camera again. (i belive they are ouy of stock)

I will have to wait even longer says the service point in Sweden.

How long?, they dont know.

Nastards Pentax.
As I said before, do not call Pentax Sweden, call the Belgium number I gave you.
I tried to help you then, it did not work, perhaps it works now...

- Bert

02-25-2011, 09:36 AM   #9
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1)
'My' stain issue was confirmed mid December by the local Pentax repair facility. I'm still waiting for new stock to arrive so my K5 can be replaced; and that stock must come from Europe So a month waiting is nothing
2)
I however still have my K5 The local agent told me to keep it till it can be replaced and use it as much as I like.

But I feel your pain

Last edited by sterretje; 02-25-2011 at 10:06 AM.
02-25-2011, 10:13 AM   #10
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Tuli tieto K-5 vaihdetaan uuteen. Saan omani, kun maahantuojalle tulee kuorma.
02-25-2011, 01:44 PM   #11
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QuoteOriginally posted by bymy141 Quote
As I said before, do not call Pentax Sweden, call the Belgium number I gave you.
I tried to help you then, it did not work, perhaps it works now...

- Bert
With all respect but how will that help me if they are out of stock ?
02-26-2011, 12:09 AM   #12
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Kannataa olla jonossa niin asia hoituu nopeammin. Niin tietävät tilata enemmän vaihdettavia laitteita.
02-26-2011, 01:55 AM   #13
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QuoteOriginally posted by 30v iPentax Quote
Tuli tieto K-5 vaihdetaan uuteen. Saan omani, kun maahantuojalle tulee kuorma.
Interesting! For the AF only? Or stains?
02-26-2011, 02:23 AM   #14
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It took 5 weeks (in Norway) from I shipped it, until I got a replacement yesterday.
Now I have a "stainless" K-5.
02-26-2011, 09:33 AM   #15
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Minäkin odotan K-5. Minulla on ollut kymmeniä kameroita, eikä yksikään ole viellä ruostunut.
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