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View Poll Results: How many days did it take for you to get your replacement camera ?
1-10 Days 1022.73%
10-14 days 24.55%
14-18 days 12.27%
18-20 days 24.55%
20-24 days 36.82%
24-28 days 24.55%
28-32 days 24.55%
32-36 days 715.91%
36-40 days 24.55%
40-45 days 24.55%
45-50 days 36.82%
50-55 days   00%
More than 55 Days 818.18%
Voters: 44. You may not vote on this poll

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03-01-2011, 06:45 AM   #1
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How many days before you got the replacement camera

Just as topic, How many days did it take for you to get your replacement camera ?


Last edited by Purusam; 03-01-2011 at 06:48 AM. Reason: spelling
03-01-2011, 07:00 AM   #2
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from the day I dropped it at UPS to the day it was delivered to my door it was 20 days. I'm cross country from C.R.I.S. so at least 9 or ten days were on the truck, and 6 of them were over a weekend, so it was in the queue for about 5 business days.
03-01-2011, 07:19 AM   #3
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I voted, even though I received a replacement from the store - it was outside of their warranty period, and required authorization through their Pentax rep (and contact with Pentax on my part as well), so I think it qualifies as a Pentax replacement (my original camera was going straight to the Pentax rep as well).

I was cordial about it, but made them quite aware (both Pentax and my retailer) I would be travelling to Italy in 10 days on our 10 year anniversary, and wouldn't be too happy if it weren't resolved. It was also right at the start of the stain issue, so I think Pentax wasn't sure what approach they wanted to take as well. If it were not for the trip, I would have went the warranty repair route like most.
03-01-2011, 07:33 AM   #4
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4 days.

03-01-2011, 07:40 AM   #5
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it took 10 minutes to replace K-5 by local Pentax dealer

P.S. change Poll answers, because local Pentax dealers can swap cameras very quickly
03-01-2011, 08:12 AM   #6
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Would have taken 10 minutes at my dealer if any of the K-5's they had had not been stained to some degree or other. A quick check of the 3 cameras they had in stock revealed stains on all. Mine and all theirs went back to Pentax. 30 days and counting. Store says Pentax has not replied as to when my camera or a replacement will come back.

I'll answer the poll when I get it...

Mike
03-01-2011, 08:33 AM   #7
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Minulla on kestänyt kuukausi ja 1 pv. Syy täällä on jonossa 20-30 assiakasta ja maahantuojalla ei ole yhtään saatavissa K-5. Mutta heti kun tulee maahantuojalle pitäisi saada.
03-01-2011, 08:42 AM   #8
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I have a feeling all these K-5 warranty repairs at CRIS are really gumming up the works for ALL Pentax customers. CRIS had my K-7 for seven full business days before they were even able to provide me with a repair estimate and put me in the queue for service. I wonder how many K-5s I'm waiting behind... sigh.

03-01-2011, 08:42 AM   #9
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QuoteOriginally posted by MRRiley Quote
Would have taken 10 minutes at my dealer if any of the K-5's they had had not been stained to some degree or other. A quick check of the 3 cameras they had in stock revealed stains on all. Mine and all theirs went back to Pentax. 30 days and counting. Store says Pentax has not replied as to when my camera or a replacement will come back.

I'll answer the poll when I get it...

Mike
Same story for me, but I got one sent from the central warehouse of the company so it only took 3 days... but it was also stained so it will be going back, how many times can you vote?
03-01-2011, 08:54 AM   #10
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My dealer is a small local professionally oriented store so their "central warehouse" is right behind the sales area... LOL
03-01-2011, 09:52 AM   #11
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fwiw....per b+h, (recently posted here), the k-5 inventory they've received is stain free, and they are one retailed i have blind faith in.......
btw, the price of a new k-5 with b+h is now 1420.00, and the 19.95 2 year warranty is still an option, but on backorder....
03-01-2011, 10:36 PM   #12
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Day-ranges overlap...and too many choices.
03-05-2011, 05:19 AM   #13
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ive been waiting for about 50 days now i will wait and vote soon
03-05-2011, 06:22 AM   #14
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Jos olisi muun merkkinen kamera tai muu asia, niin jättäisin kaiken väliin. Mutta, kun on kyseessä Pentax K-5 en voi jättää. Täytyy kärsiä ja odottaa, kestää ainakin puolitoista kuukautta ja enemmänkin.
03-05-2011, 11:21 AM   #15
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Haven't voted yet; close to 3 months now.

Do I win a price if I set the record
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