Originally posted by Karl Stevens While I'd always recommend buying from McBain over London Drugs, don't judge them just on this issue alone.
McBain will tell you the same thing - I know because I contacted them for mine (the stain showed up last week.) Renee (manager at Kingsway, where I bought mine) even contacted their Pentax rep for me to see if they could exchange it, and was told no, that I'd have to send it in.
I decided to keep it until after the perigee moon this weekend
Henry's photo will return/exchange your camera within 30 days of purchase.
Also, if you buy the extended warranty, they will return/exchange it for 90 days.
They also price match, and did so for Lozeau, which was free shipping, so essentially, I got a K-5 for $1440 CA
FRT. I will never buy a camera from either: London Drugs or Futureshop ever again for these reasons and others.