Replacement K-5.

Mike.P® · 03-25-2011, 07:49 AM

Have had my replacement K-5 for a couple of months now and am coming up to 1000 shots so thought I would do a quick stain test. The sensor was totally clear when it arrived so imagine my surprise to find this on my test shot.

When I sent the original camera back it took nearly 7 weeks to be replaced and I really don't think I can go through that wait again.

JohnBee · 03-25-2011, 07:57 AM

Wow that's terrible!
Any idea if the replacement was with the updated sensor or one of the old ones?
When I purchased my K-5, I was specifically told that the stock was from the updated sensors(following the vendor recall).

pxpaulx · 03-25-2011, 07:59 AM

What is the serial number on your replacement? I guess you sent it in back in December and got the replacement around the beginning of February?

I hope it isn't a time related issue - I took my replacement to Italy in Dec/January (store replaced with a new one direct from Pentax, had them work with their Pentax rep) and took over 2500 photos - checked the sensor again and had no sign of stains, but haven't checked it since. I should take a look. Hopefully it is an isolated incident (not discounting the disappointment you are feeling at all).

aleonx3 · 03-25-2011, 08:04 AM

Did you get the replacement directly from Pentax repair shop or indirectly from the retailer where you originally bought it from? I hope it is a mistake someone made in the process, not that they intentionally send you another "stained" infected camera.

Mike.P® · 03-25-2011, 08:09 AM

Serial is 3913*** and the camera came directly from the Pentax repair shop who supplied me with a brand new body.

Zugzwang · 03-25-2011, 09:24 AM

This isn't the the first time I have heard of this happening. Hopefully this phenomenon is rare.

MRRiley · 03-25-2011, 09:33 AM

What was the date of manufacture (you can check using PhotoME)?

DogLover · 03-25-2011, 09:36 AM

Can you check the manufacture date of the replacement in PhotoMe or similar?

Edit: Jinx!

Mike.P® · 03-25-2011, 09:42 AM

17th Nov 2010.

Should the internal serial number be the same as the external?

**monochrome** · 03-25-2011, 09:44 AM

Originally posted by Mike.P®

17th Nov 2010.

Well there you go. Your replacement camera was manufactured in the time frame Pentax specifies as affected cameras.

Send it back for another replacement; insist the maufacture date be after December 21st, 2010.

calluses · 03-25-2011, 09:52 AM

Originally posted by monochrome

Well there you go. Your replacement camera was manufactured in the time frame Pentax specifies as affected cameras.

Send it back for another replacement; insist the maufacture date be after December 21st, 2010.

OK, my heart is beating fine again

We should have a sticky in this forum: "Before reporting a stain problem..."

Step number 1 would be to check/report the Manufacture Date rather than the serial number and background story.

Col · 03-25-2011, 10:32 AM

When I got to replace my stained camera in the shop, they took a shot to agree there was a stain and then swapped over the camera. I of course then took a test shot with the new camera. Imagine my disappointment when it exhibited the same staining... until I thought to delete the image shot on the old K5

Mike.P® · 03-25-2011, 10:35 AM

Bit annoying as part of the reason I had to wait 7 weeks was because Johnsons (Pentax repair company) were waiting for brand new stock from Pentax France.

Anyway, I emailed Johnsons earlier today and they have just got back to me saying they will pick the camera up when I get back from Spain and get another to me straight away.

On the upside I suppose I wont feel guilty racking up loads of pictures while away on holiday.

MRRiley · 03-25-2011, 10:41 AM

Originally posted by Mike.P®

Should the internal serial number be the same as the external?

I don't recall any of mine matching Mike. I think the internal serial number is for the motherboard or something, not for the overall camera.

Todd Adamson · 03-25-2011, 10:46 AM

Ugh. Mine was totally clean when I got it. I'm not checking it again.

03-25-2011, 07:49 AM	#1
Mike.P® Veteran Member Join Date: Mar 2008 Location: New Milton, Hampshire, UK Photos: Gallery \| Albums Posts: 2,154	Replacement K-5. Have had my replacement K-5 for a couple of months now and am coming up to 1000 shots so thought I would do a quick stain test. The sensor was totally clear when it arrived so imagine my surprise to find this on my test shot. When I sent the original camera back it took nearly 7 weeks to be replaced and I really don't think I can go through that wait again.

03-25-2011, 10:32 AM	#12
Col Veteran Member Join Date: Apr 2007 Location: Stansted Essex Photos: Gallery Posts: 614	Format the SD card? When I got to replace my stained camera in the shop, they took a shot to agree there was a stain and then swapped over the camera. I of course then took a test shot with the new camera. Imagine my disappointment when it exhibited the same staining... until I thought to delete the image shot on the old K5

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03-25-2011, 07:57 AM	#2
JohnBee Veteran Member Join Date: Sep 2008 Location: Newrfoundland Photos: Albums Posts: 4,667	Wow that's terrible! Any idea if the replacement was with the updated sensor or one of the old ones? When I purchased my K-5, I was specifically told that the stock was from the updated sensors(following the vendor recall).

03-25-2011, 07:59 AM	#3
pxpaulx Veteran Member Join Date: May 2009 Location: Twin Cities, MN Posts: 2,867	What is the serial number on your replacement? I guess you sent it in back in December and got the replacement around the beginning of February? I hope it isn't a time related issue - I took my replacement to Italy in Dec/January (store replaced with a new one direct from Pentax, had them work with their Pentax rep) and took over 2500 photos - checked the sensor again and had no sign of stains, but haven't checked it since. I should take a look. Hopefully it is an isolated incident (not discounting the disappointment you are feeling at all).

03-25-2011, 08:04 AM	#4
aleonx3 Veteran Member Join Date: Jul 2007 Location: Brampton, Ontario Photos: Gallery \| Albums Posts: 3,996	Did you get the replacement directly from Pentax repair shop or indirectly from the retailer where you originally bought it from? I hope it is a mistake someone made in the process, not that they intentionally send you another "stained" infected camera.

03-25-2011, 08:09 AM	#5
Mike.P® Veteran Member Join Date: Mar 2008 Location: New Milton, Hampshire, UK Photos: Gallery \| Albums Posts: 2,154 Original Poster	Serial is 3913*** and the camera came directly from the Pentax repair shop who supplied me with a brand new body.

03-25-2011, 09:24 AM	#6
Zugzwang Junior Member Join Date: Jun 2007 Location: Canada Posts: 49	This isn't the the first time I have heard of this happening. Hopefully this phenomenon is rare.

03-25-2011, 09:33 AM	#7
MRRiley Veteran Member Join Date: Feb 2007 Location: Sterling, VA, USA Photos: Gallery \| Albums Posts: 6,275	What was the date of manufacture (you can check using PhotoME)?

03-25-2011, 09:36 AM	#8
DogLover Veteran Member Join Date: Apr 2010 Location: Tennessee Posts: 2,054	Can you check the manufacture date of the replacement in PhotoMe or similar? Edit: Jinx!

03-25-2011, 09:42 AM	#9
Mike.P® Veteran Member Join Date: Mar 2008 Location: New Milton, Hampshire, UK Photos: Gallery \| Albums Posts: 2,154 Original Poster	17th Nov 2010. Should the internal serial number be the same as the external?

03-25-2011, 09:44 AM	#10
monochrome Loyal Site Supporter Join Date: Mar 2008 Location: Working From Home Photos: Gallery \| Albums Posts: 26,276	Originally posted by Mike.P® 17th Nov 2010. Well there you go. Your replacement camera was manufactured in the time frame Pentax specifies as affected cameras. Send it back for another replacement; insist the maufacture date be after December 21st, 2010.

03-25-2011, 09:52 AM	#11
calluses New Member Join Date: May 2010 Location: Stouffville, ON Posts: 21	Originally posted by monochrome Well there you go. Your replacement camera was manufactured in the time frame Pentax specifies as affected cameras. Send it back for another replacement; insist the maufacture date be after December 21st, 2010. OK, my heart is beating fine again We should have a sticky in this forum: "Before reporting a stain problem..." Step number 1 would be to check/report the Manufacture Date rather than the serial number and background story.

03-25-2011, 10:35 AM	#13
Mike.P® Veteran Member Join Date: Mar 2008 Location: New Milton, Hampshire, UK Photos: Gallery \| Albums Posts: 2,154 Original Poster	Bit annoying as part of the reason I had to wait 7 weeks was because Johnsons (Pentax repair company) were waiting for brand new stock from Pentax France. Anyway, I emailed Johnsons earlier today and they have just got back to me saying they will pick the camera up when I get back from Spain and get another to me straight away. On the upside I suppose I wont feel guilty racking up loads of pictures while away on holiday.

03-25-2011, 10:41 AM	#14
MRRiley Veteran Member Join Date: Feb 2007 Location: Sterling, VA, USA Photos: Gallery \| Albums Posts: 6,275	Originally posted by Mike.P® Should the internal serial number be the same as the external? I don't recall any of mine matching Mike. I think the internal serial number is for the motherboard or something, not for the overall camera.

03-25-2011, 10:46 AM	#15
Todd Adamson Veteran Member Join Date: Oct 2010 Location: Iowa Posts: 722	Ugh. Mine was totally clean when I got it. I'm not checking it again.