Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
11-20-2011, 11:47 AM   #1
Loyal Site Supporter
Loyal Site Supporter
Arn's Avatar

Join Date: Feb 2011
Location: Parksville
Photos: Gallery | Albums
Posts: 5,497
Pentax Canada-great service

You already know the bad news, because if I had to go to Pentax Canada something was wrong with my K-5.
The front e-dial was missing beats, and I had tried all the suggestions posted at . It would click once or twice properly, then need 10 clicks to change again, then bounced back to beginning setting.

Returned my K-5 to Broadway Camera on October 28th. Back from Pentax Canada on November 14. Two weeks! The e-dial works fine, and checked firmware, etc., and then the surprise!

My K-5 was from the period of those with sensor problems, but I have been checking about every 2 months to make sure it was okay, and with no problems.

However, when they serviced my camera, they replaced the sensor, just so there wouldn't be a problem down the road. Not exactly happy that I had the e-dial problem, but greatly impressed with the speed and service.

Now for more shooting - love the camera.

11-20-2011, 12:34 PM   #2
Administrator
Site Webmaster
Adam's Avatar

Join Date: Sep 2006
Location: Arizona
Photos: Gallery | Albums
Posts: 51,609
That's definitely a nice turnaround time- interesting that they decided to replace the sensor though, maybe they found something wrong with it upon inspection.

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)



PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:
11-20-2011, 12:52 PM   #3
Arn
Loyal Site Supporter
Loyal Site Supporter
Arn's Avatar

Join Date: Feb 2011
Location: Parksville
Photos: Gallery | Albums
Posts: 5,497
Original Poster
Yes, could be. The service note to Broadway Camera said that it was because of the production date, but that could mean they checked it because of the date, and discovered something I hadn't seen in any photos. Anyway, I'm happy.
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
camera, canada, dslr, e-dial, k-5, k-5 ii, k-5 iis, k5, pentax, pentax k-5, sensor, service

Similar Threads
Thread Thread Starter Forum Replies Last Post
Contact info of Pentax Canada service? bdery Pentax SLR Lens Discussion 10 11-26-2015 11:22 AM
Got my K5 back, great warranty service! ThorThum Pentax K-5 & K-5 II 20 09-17-2011 02:35 PM
Anyone has a reliable contact for service from sigma Canada or USA? bdery Flashes, Lighting, and Studio 3 06-24-2011 06:45 PM
Pentax Canada customer service said KX will be available next week dreamnet Pentax News and Rumors 3 10-15-2009 11:43 AM
Pentax Canada - K10D Service experience getmoresoon Pentax DSLR Discussion 2 02-11-2009 08:17 PM



All times are GMT -7. The time now is 07:08 AM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top