new K5 but photo count starts on no1274

Don From The Radio · 12-26-2011, 09:19 PM

My new K-5 bought in November had 2 or 3 shots on it, not sure exactly how many. But definitely less than 10. You got a used camera. I'd demand a new one or a discount reflecting the used status. This is also nothing new with some retailers (just search, you'll find at least one thread with the exact same story.)

Now that I think of it, how funny would it be if you got that other guy's camera?

selar · 12-26-2011, 10:02 PM

Originally posted by noblepa

Are you judging by the EXIF data or by the image file name? It is normal for the image FILENAME to begin at zero. If you are getting the actual shutter count from the EXIF, yours will be the first I've heard of that was zero.

BTW, the filename number can be reset, either up or down. The shutter count in the EXIF can not. That's why it is the definitive number.

Ex if data. It was the first thing. I checked on getting my k5 using photome

WerTicus · 12-26-2011, 10:06 PM

all k-5's were reset out of the factory to zero shutters... k20d and earlier cameras they did not reset them from factory testing so they came out with a couple hundred.

alohadave · 12-26-2011, 10:32 PM

Originally posted by noblepa

Are you judging by the EXIF data or by the image file name? It is normal for the image FILENAME to begin at zero. If you are getting the actual shutter count from the EXIF, yours will be the first I've heard of that was zero.

BTW, the filename number can be reset, either up or down. The shutter count in the EXIF can not. That's why it is the definitive number.

I checked mine, and it had no actuations from the factory. I was a bit surprised, since my K100DS had a couple hundred. But, I haven't had any problems so far.

**savoche** · 12-27-2011, 02:59 AM

Just kicking in open doors here, but my IMGP0001 says:
Camera PENTAX K-5
Manufature Date 2011:02:24
Shutter Count 1

Jasvox · 12-27-2011, 04:22 AM

This topic has been mentioned many times in the past few years and I imagine is the same with any manufacturer. It is perfectly normal to have actuations already with a brand new camera (at least this is the conclusion you can come up with if you search through and read every thread about this exact topic on this forum). Only with some of the K-5's has Pentax released any with actuations of 0(perhaps reset at the factory?). My K10D (Brand new) has 175-200 on it according to Photome and my brand new K-7 had over 500 directly from Pentax. Any cause for concern? No.

Maybe the reason so many K-5's have been reported with poor QC is because fewer were stress tested at the factory and resulting in more shipped with a photo count of 0.

Jason

Cor G. · 12-27-2011, 07:25 AM

txs for all the answers, greatly appriciated.

Before I went to the shop this morning I called Pentax first and allthough they were a bit vague
as to how much the shuttercount on a new camera could be they did agree that 1335 was too much.

So off to the shop I went.
Explained and staight away they agreed this this was not how it should be.
They will swap the camera for a new one.
Will get it the end off the week as they are out off stock.

**felixkh** · 12-28-2011, 12:15 AM

Good for you. Enjoy your new camera when it arrives.

creampuff · 12-28-2011, 02:39 AM

Originally posted by Jasvox

Maybe the reason so many K-5's have been reported with poor QC is because fewer were stress tested at the factory and resulting in more shipped with a photo count of 0.

Jason

Your claim here is unsubstantiated and has no basis of fact.

Jasvox · 12-28-2011, 04:53 AM

Creampuff, That is why I began my statement with the word "maybe". It is a rhetorical statement yet just as good as any when referring to the QC of the K-5.

Jason

trublubiker · 12-29-2011, 06:11 AM

Just picked up my new K5 today.

Shutter count was 2 and manufacturing date was 2011:08:31.

$1159 including an extra Pentax battery, and from an authorised dealer.

Not bad for Oz where we have been getting ripped off for years.

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12-26-2011, 09:19 PM	#16
Don From The Radio Veteran Member Join Date: Jul 2011 Location: Delaware Photos: Gallery \| Albums Posts: 344	My new K-5 bought in November had 2 or 3 shots on it, not sure exactly how many. But definitely less than 10. You got a used camera. I'd demand a new one or a discount reflecting the used status. This is also nothing new with some retailers (just search, you'll find at least one thread with the exact same story.) Now that I think of it, how funny would it be if you got that other guy's camera?

12-26-2011, 10:02 PM	#17
selar Veteran Member Join Date: Jul 2007 Location: Sydney, Australia Photos: Gallery \| Albums Posts: 2,042	Originally posted by noblepa Are you judging by the EXIF data or by the image file name? It is normal for the image FILENAME to begin at zero. If you are getting the actual shutter count from the EXIF, yours will be the first I've heard of that was zero. BTW, the filename number can be reset, either up or down. The shutter count in the EXIF can not. That's why it is the definitive number. Ex if data. It was the first thing. I checked on getting my k5 using photome

12-26-2011, 10:06 PM	#18
WerTicus Veteran Member Join Date: Mar 2009 Location: Perth Australia Photos: Albums Posts: 1,514	all k-5's were reset out of the factory to zero shutters... k20d and earlier cameras they did not reset them from factory testing so they came out with a couple hundred.

12-26-2011, 10:32 PM	#19
alohadave Veteran Member Join Date: Jan 2008 Location: Quincy, MA Photos: Gallery \| Albums Posts: 2,024	Originally posted by noblepa Are you judging by the EXIF data or by the image file name? It is normal for the image FILENAME to begin at zero. If you are getting the actual shutter count from the EXIF, yours will be the first I've heard of that was zero. BTW, the filename number can be reset, either up or down. The shutter count in the EXIF can not. That's why it is the definitive number. I checked mine, and it had no actuations from the factory. I was a bit surprised, since my K100DS had a couple hundred. But, I haven't had any problems so far.

12-27-2011, 02:59 AM	#20
savoche Master of the obvious Join Date: Jun 2011 Location: Lowlands of Norway Posts: 18,311	Just kicking in open doors here, but my IMGP0001 says: Camera PENTAX K-5 Manufature Date 2011:02:24 Shutter Count 1

12-27-2011, 04:22 AM	#21
Jasvox Veteran Member Join Date: Oct 2007 Location: Melbourne, Australia Posts: 3,107	This topic has been mentioned many times in the past few years and I imagine is the same with any manufacturer. It is perfectly normal to have actuations already with a brand new camera (at least this is the conclusion you can come up with if you search through and read every thread about this exact topic on this forum). Only with some of the K-5's has Pentax released any with actuations of 0(perhaps reset at the factory?). My K10D (Brand new) has 175-200 on it according to Photome and my brand new K-7 had over 500 directly from Pentax. Any cause for concern? No. Maybe the reason so many K-5's have been reported with poor QC is because fewer were stress tested at the factory and resulting in more shipped with a photo count of 0. Jason

12-27-2011, 07:25 AM	#22
Cor G. Junior Member Join Date: Jan 2010 Photos: Gallery \| Albums Posts: 37 Original Poster	txs for all the answers, greatly appriciated. Before I went to the shop this morning I called Pentax first and allthough they were a bit vague as to how much the shuttercount on a new camera could be they did agree that 1335 was too much. So off to the shop I went. Explained and staight away they agreed this this was not how it should be. They will swap the camera for a new one. Will get it the end off the week as they are out off stock.

12-28-2011, 12:15 AM	#23
felixkh Site Supporter Join Date: Nov 2008 Location: Singapore Photos: Gallery Posts: 1,201	Good for you. Enjoy your new camera when it arrives.

12-28-2011, 02:39 AM	#24
creampuff Veteran Member Join Date: May 2007 Location: Singapore Photos: Gallery Posts: 3,953	Originally posted by Jasvox Maybe the reason so many K-5's have been reported with poor QC is because fewer were stress tested at the factory and resulting in more shipped with a photo count of 0. Jason Your claim here is unsubstantiated and has no basis of fact.

12-28-2011, 04:53 AM	#25
Jasvox Veteran Member Join Date: Oct 2007 Location: Melbourne, Australia Posts: 3,107	Creampuff, That is why I began my statement with the word "maybe". It is a rhetorical statement yet just as good as any when referring to the QC of the K-5. Jason

12-29-2011, 06:11 AM	#26
trublubiker Senior Member Join Date: Jun 2008 Location: Hunter Valley NSW AUSTRALIA Posts: 143	Just picked up my new K5 today. Shutter count was 2 and manufacturing date was 2011:08:31. $1159 including an extra Pentax battery, and from an authorised dealer. Not bad for Oz where we have been getting ripped off for years.