Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
04-01-2012, 09:45 AM   #1
Pentaxian
eccs19's Avatar

Join Date: Jul 2008
Location: Lisle, Ontario
Photos: Gallery
Posts: 1,462
K5 - Extended Warranty

I tossed the idea around about getting Henry's extended warranty when I purchased my K5. I ended up going with it. I think it was a good idea. I called up the store today to confirm what their exchange policy is, and after 15 days, your SOL unless you bought the extended warranty. It covers me for 90 days now. I've had a couple of issues, and called them about it. They said no problem. They just need to order one in, and they'll exchange it for me. For once in my life I did something right.

Just to let you know why I'm exchanging it...

1. I've had one lockup on it. (I knew this could have possibly happened, and I wouldn't return it just based off this, and this was before I did the firmware update)
2. I turned it on yesterday, and the back display didn't come on. When it was turned on, it looked like the pixels were melting. (for a lack of a better term) After I turned it off and on again it was fine. To me that's not a good sign, so I think I'm better to be safe than sorry.

04-01-2012, 11:27 AM   #2
Administrator
Site Webmaster
Adam's Avatar

Join Date: Sep 2006
Location: Arizona
Photos: Gallery | Albums
Posts: 42,814
Might as well get it exchanged, though just because of #2. Without a firmware update, some crashes may be justified.

Isn't the extended warranty good for 2 years? Or is that US-only?

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)



PentaxForums.com's high server and development costs are user-supported. You can help cover those costs by donating. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

04-01-2012, 06:02 PM   #3
Pentaxian
eccs19's Avatar

Join Date: Jul 2008
Location: Lisle, Ontario
Photos: Gallery
Posts: 1,462
Original Poster
In Canada through Henrys, the standard Pentax warranty is 2 years, then the extended brings it up to 5 years. Just the straight exchange is only good for 90 days. It will give me another 2 months to make sure the replacement is good. Sort of a shame, never had a single problem with the K7 till it dropped. Fingers crossed on the replacement body,
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
camera, days, dslr, exchange, idea, k-5, k-5 ii, k-5 iis, k5, pentax k-5, warranty
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
2 yr extended warranty for k5 biglug Ask B&H Photo! 2 02-16-2012 09:07 AM
Extended warranty penmaker Pentax DSLR Discussion 8 01-01-2012 02:56 PM
buying the extended warranty... chukers Pentax K-r 8 03-12-2011 03:08 PM
Free extended warranty on K-5? tram57 Pentax K-5 4 02-28-2011 12:44 AM
K-7 and Pentax Extended Warranty SOldBear Pentax News and Rumors 27 01-14-2011 10:54 AM



All times are GMT -7. The time now is 07:52 PM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top