K-5 Frozen twice in first two weeks already

vsmouli · 04-06-2012, 05:53 PM

It has been just about 2 weeks since I bought the new K-5, It already froze twice. I have attached the picture. Has anyone had this problem? First time when it happened I removed the battery (which was fully charged) and put it back it was fine. The power won't shut off even after turning the switch to off position. Should I send it back?

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Adam · 04-06-2012, 06:08 PM

Try upgrading the firmware and see if it happens again. If it ends up being a regular occurrence, then yup, I'd send it in. Otherwise I wouldn't worry about it.

melvis2 · 04-06-2012, 06:11 PM

Don't know if this helps but mine did the same when I first got it, now it's fine. Always did it on a fresh charge of the battery too.

vsmouli · 04-06-2012, 06:12 PM

Originally posted by Adam

Try upgrading the firmware and see if it happens again. If it ends up being a regular occurrence, then yup, I'd send it in. Otherwise I wouldn't worry about it.

Yes It has the latest firmware 1.13.

Trapezoid645 · 04-06-2012, 06:40 PM

Battery on picture is depleted, contrary to description. I had this going with K10D (regardless level of charge, also battery out&in only helped), sent it to Pentax, they tested is, sent it back to me saying it's fine. It eventually stopped doing it...but today, I would ask for replacement...

**LaurenOE** · 04-06-2012, 06:53 PM

What's with the exposure compensation?

vsmouli · 04-06-2012, 06:56 PM

Originally posted by Trapezoid645

Battery on picture is depleted, contrary to description. I had this going with K10D (regardless level of charge, also battery out&in only helped), sent it to Pentax, they tested is, sent it back to me saying it's fine. It eventually stopped doing it...but today, I would ask for replacement...

I took this picture when the camera froze for the second time. But the very first time, it was fully charged. (Never had this problem with my K10D)

vsmouli · 04-06-2012, 06:58 PM

Originally posted by LaurenOE

What's with the exposure compensation?

It was the just the compensation setting it displayed when it froze.I was just experimenting some water droplets shots with flash.

psychdoc · 04-06-2012, 07:03 PM

I had the freezing problem. But only when shooting in high speed mode for sports. Had to sent it into Pentax for repair. Has been fine since.

Brooke Meyer · 04-06-2012, 07:11 PM

Mine (2) will freeze / hang when the battery gets low. Turn off, insert fresh battery, carry on.

jcp5 · 04-06-2012, 09:44 PM

I would send it back for a replacement. I have never had a freeze of my K5 in the year I have owned it. I have 3 Pentax batteries and 1 third party and never a freeze whether full or depleted. Same for my K20D. I think this is the norm although more then a few have reported your same problem.

vsmouli · 04-06-2012, 11:08 PM

Originally posted by jcp5

I would send it back for a replacement. I have never had a freeze of my K5 in the year I have owned it. I have 3 Pentax batteries and 1 third party and never a freeze weather full or depleted. Same for my K20D. I think this is the norm although more then a few have reported your same problem.

One more freeze, I am sending it back. Thanks

SpecialK · 04-06-2012, 11:22 PM

Quote:

Has anyone had this problem?(

Many previous posts on the subject. Look back through threads in this section. I had a few freezes early on but they cleared up and it has been a long time since.

Brooke Meyer · 04-07-2012, 06:57 AM

Originally posted by jcp5

I would send it back for a replacement. I have never had a freeze of my K5 in the year I have owned it. I have 3 Pentax batteries and 1 third party and never a freeze weather full or depleted. Same for my K20D. I think this is the norm although more then a few have reported your same problem.

How could the camera work with a depleted battery?

jcp5 · 04-07-2012, 07:49 AM

Originally posted by Brooke Meyer

How could the camera work with a depleted battery?

lol---It can't--K5 with good components will not suffer the "freezing disease" whether the battery is fully charged or low ---as you said you have experienced---. "low" is the the word I should have used---thanks for catching that.

04-06-2012, 06:08 PM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,595	Try upgrading the firmware and see if it happens again. If it ends up being a regular occurrence, then yup, I'd send it in. Otherwise I wouldn't worry about it. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

04-06-2012, 09:44 PM	#11
jcp5 Senior Member Join Date: Mar 2011 Location: Bristol, NY - Finger Lakes Region Posts: 131	I would send it back for a replacement. I have never had a freeze of my K5 in the year I have owned it. I have 3 Pentax batteries and 1 third party and never a freeze whether full or depleted. Same for my K20D. I think this is the norm although more then a few have reported your same problem. Last edited by jcp5; 04-07-2012 at 07:05 PM.

04-07-2012, 07:49 AM	#15
jcp5 Senior Member Join Date: Mar 2011 Location: Bristol, NY - Finger Lakes Region Posts: 131	Originally posted by Brooke Meyer How could the camera work with a depleted battery? lol---It can't--K5 with good components will not suffer the "freezing disease" whether the battery is fully charged or low ---as you said you have experienced---. "low" is the the word I should have used---thanks for catching that. Last edited by jcp5; 04-07-2012 at 07:06 PM.

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04-06-2012, 06:11 PM	#3
melvis2 Senior Member Join Date: Mar 2011 Location: Knoxville TN Photos: Albums Posts: 179	Don't know if this helps but mine did the same when I first got it, now it's fine. Always did it on a fresh charge of the battery too.

04-06-2012, 06:12 PM	#4
vsmouli Senior Member Join Date: Mar 2008 Location: US Photos: Gallery \| Albums Posts: 103 Original Poster	Originally posted by Adam Try upgrading the firmware and see if it happens again. If it ends up being a regular occurrence, then yup, I'd send it in. Otherwise I wouldn't worry about it. Yes It has the latest firmware 1.13.

04-06-2012, 06:40 PM	#5
Trapezoid645 Forum Member Join Date: Apr 2010 Location: Santa Barbara Photos: Albums Posts: 60	Battery on picture is depleted, contrary to description. I had this going with K10D (regardless level of charge, also battery out&in only helped), sent it to Pentax, they tested is, sent it back to me saying it's fine. It eventually stopped doing it...but today, I would ask for replacement...

04-06-2012, 06:53 PM	#6
LaurenOE Site Supporter Join Date: Sep 2009 Location: Back in Florida, but worldwide gigs! Photos: Albums Posts: 3,690	What's with the exposure compensation?

04-06-2012, 06:56 PM	#7
vsmouli Senior Member Join Date: Mar 2008 Location: US Photos: Gallery \| Albums Posts: 103 Original Poster	Originally posted by Trapezoid645 Battery on picture is depleted, contrary to description. I had this going with K10D (regardless level of charge, also battery out&in only helped), sent it to Pentax, they tested is, sent it back to me saying it's fine. It eventually stopped doing it...but today, I would ask for replacement... I took this picture when the camera froze for the second time. But the very first time, it was fully charged. (Never had this problem with my K10D)

04-06-2012, 06:58 PM	#8
vsmouli Senior Member Join Date: Mar 2008 Location: US Photos: Gallery \| Albums Posts: 103 Original Poster	Originally posted by LaurenOE What's with the exposure compensation? It was the just the compensation setting it displayed when it froze.I was just experimenting some water droplets shots with flash.

04-06-2012, 07:03 PM	#9
psychdoc Veteran Member Join Date: Jul 2010 Location: Bham Photos: Gallery \| Albums Posts: 949	I had the freezing problem. But only when shooting in high speed mode for sports. Had to sent it into Pentax for repair. Has been fine since.

04-06-2012, 07:11 PM	#10
Brooke Meyer Guest	Mine (2) will freeze / hang when the battery gets low. Turn off, insert fresh battery, carry on.

04-06-2012, 11:08 PM	#12
vsmouli Senior Member Join Date: Mar 2008 Location: US Photos: Gallery \| Albums Posts: 103 Original Poster	Originally posted by jcp5 I would send it back for a replacement. I have never had a freeze of my K5 in the year I have owned it. I have 3 Pentax batteries and 1 third party and never a freeze weather full or depleted. Same for my K20D. I think this is the norm although more then a few have reported your same problem. One more freeze, I am sending it back. Thanks

04-06-2012, 11:22 PM	#13
SpecialK Pentaxian Join Date: Dec 2006 Location: So California Photos: Gallery Posts: 16,480	Quote: Has anyone had this problem?( Many previous posts on the subject. Look back through threads in this section. I had a few freezes early on but they cleared up and it has been a long time since.

04-07-2012, 06:57 AM	#14
Brooke Meyer Guest	Originally posted by jcp5 I would send it back for a replacement. I have never had a freeze of my K5 in the year I have owned it. I have 3 Pentax batteries and 1 third party and never a freeze weather full or depleted. Same for my K20D. I think this is the norm although more then a few have reported your same problem. How could the camera work with a depleted battery?