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08-21-2012, 02:35 PM - 1 Like   #1
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Join Date: Mar 2007
Location: Barrie, Ontario, Canada
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Kudos to Pentax Canada! (for fixing my lens release button)

So I finally sent in my K5 to have the Lens release button fixed... Pentax Canada had it back to me 1 week after they received it... Kudos Pentax Canada!



- Andrew

08-21-2012, 02:42 PM   #2
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Great to hear that when there was a problem you got good service. Thanks for sharing the positive experience.
09-06-2012, 12:02 PM   #3
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Join Date: Mar 2011
Location: Alberta
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Our K-5 just arrived back from warranty service as well. It had a severe "mirror flop" issue so we took it into The Camera Store and had them send it out on our behalf. It arrived back just over 4 weeks after sending it out. Haven't picked it up yet to confirm all is well, but I'm quite pleased with the speed of service. I honestly wasn't expecting to hear it had arrived back so soon!
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