cant get pictures on computer

COULDD · 08-27-2012, 10:21 AM

Why wont the pictures from my K5 go on the computer ?

SteveUK · 08-27-2012, 10:29 AM

Give us some clue of what is going on :
- are you connecting via USB cable or taking the SD card out
- did you load the Pentax driver software
- are you shooting in raw or jpg
- has it worked before
- what kind of PC is it (what operating system)
- what software are you using to view the pictures

That would be a good start.

COULDD · 08-27-2012, 10:33 AM

Yes I am useing usb cable . Raw and have not load software. Dell PC windows 7.. It did work before . But I did get a new sd card.

Anvh · 08-27-2012, 11:03 AM

Does it still work with the old SD card?
And which are the old and new sd card?

COULDD · 08-27-2012, 11:03 AM

Thanks I am going to try something tonight it maybe the card Sd

COULDD · 08-27-2012, 11:05 AM

That is one thing I am going to try the new one is a 64 SDHC card

Anvh · 08-27-2012, 11:21 AM

That might be the problem.
64GB arent SDHC but SDXC

Try these.

for win7 32bit
Download: Update for Windows 7 (KB976422) - Microsoft Download Center - Download Details

for win7 64bit
Download: Update for Windows 7 for x64-based Systems (KB976422) - Microsoft Download Center - Download Details

stevedh · 08-28-2012, 05:51 AM

although if using usb that shouldn't be an issue as the computer doesn't see it as an SD card.
are the photo's visible on the camera?
also when you plug in the usb cable, connect to computer and switch on camera does the top lcd say PC
the likely problem is a computer driver issue... the computer see's the connection as a 'PENTAX DSC_K5 USB Device'
not sure though if that is really just a standard usb disc driver or something that is installed from pentax..

**boriscleto** · 08-28-2012, 05:58 AM

Originally posted by Anvh

That might be the problem.
64GB arent SDHC but SDXC

Try these.
]

SanDisk was selling 64GB SDHC cards. That might be part of the problem here, as they were not made to the SDHC specification.

@COULDD What version of the Firmware is in the K-5? Turn on the camera while holding down the Menu button to find out. Support for SDXC cards wasn't added till Version 1.02 and there were problems until Version 1.13.

COULDD · 08-28-2012, 06:03 AM

It is a 64 GB lex card sdxc.

COULDD · 08-28-2012, 07:16 AM

I have the new verson 1.11

**boriscleto** · 08-28-2012, 07:33 AM

Originally posted by COULDD

I have the new verson 1.11

You may need to upgrade to 1.13.

Anvh · 08-28-2012, 09:51 AM

Originally posted by boriscleto

SanDisk was selling 64GB SDHC cards. That might be part of the problem here, as they were not made to the SDHC specification.

Actually when you look at the hardware SDHC and SDXC are the same

08-27-2012, 10:21 AM	#1
COULDD New Member Join Date: Aug 2012 Posts: 12	cant get pictures on computer Why wont the pictures from my K5 go on the computer ?

08-28-2012, 05:58 AM	#9
boriscleto Site Supporter Join Date: Dec 2009 Location: Liverpool, NY Photos: Gallery Posts: 12,557	Originally posted by Anvh That might be the problem. 64GB arent SDHC but SDXC Try these. ] SanDisk was selling 64GB SDHC cards. That might be part of the problem here, as they were not made to the SDHC specification. @COULDD What version of the Firmware is in the K-5? Turn on the camera while holding down the Menu button to find out. Support for SDXC cards wasn't added till Version 1.02 and there were problems until Version 1.13. Last edited by boriscleto; 08-28-2012 at 06:05 AM.

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08-27-2012, 10:29 AM	#2
SteveUK Forum Member Join Date: Apr 2011 Location: Southern UK Posts: 93	Give us some clue of what is going on : - are you connecting via USB cable or taking the SD card out - did you load the Pentax driver software - are you shooting in raw or jpg - has it worked before - what kind of PC is it (what operating system) - what software are you using to view the pictures That would be a good start.

08-27-2012, 10:33 AM	#3
COULDD New Member Join Date: Aug 2012 Posts: 12 Original Poster	Yes I am useing usb cable . Raw and have not load software. Dell PC windows 7.. It did work before . But I did get a new sd card.

08-27-2012, 11:03 AM	#4
Anvh Veteran Member Join Date: Sep 2011 Posts: 4,616	Does it still work with the old SD card? And which are the old and new sd card?

08-27-2012, 11:05 AM	#6
COULDD New Member Join Date: Aug 2012 Posts: 12 Original Poster	That is one thing I am going to try the new one is a 64 SDHC card

08-27-2012, 11:21 AM	#7
Anvh Veteran Member Join Date: Sep 2011 Posts: 4,616	That might be the problem. 64GB arent SDHC but SDXC Try these. for win7 32bit Download: Update for Windows 7 (KB976422) - Microsoft Download Center - Download Details for win7 64bit Download: Update for Windows 7 for x64-based Systems (KB976422) - Microsoft Download Center - Download Details

08-28-2012, 05:51 AM	#8
stevedh New Member Join Date: Jan 2012 Posts: 24	although if using usb that shouldn't be an issue as the computer doesn't see it as an SD card. are the photo's visible on the camera? also when you plug in the usb cable, connect to computer and switch on camera does the top lcd say PC the likely problem is a computer driver issue... the computer see's the connection as a 'PENTAX DSC_K5 USB Device' not sure though if that is really just a standard usb disc driver or something that is installed from pentax..

08-28-2012, 06:03 AM	#10
COULDD New Member Join Date: Aug 2012 Posts: 12 Original Poster	It is a 64 GB lex card sdxc.

08-28-2012, 07:16 AM	#11
COULDD New Member Join Date: Aug 2012 Posts: 12 Original Poster	I have the new verson 1.11

08-28-2012, 07:33 AM	#12
boriscleto Site Supporter Join Date: Dec 2009 Location: Liverpool, NY Photos: Gallery Posts: 12,557	Originally posted by COULDD I have the new verson 1.11 You may need to upgrade to 1.13.

08-28-2012, 09:51 AM	#13
Anvh Veteran Member Join Date: Sep 2011 Posts: 4,616	Originally posted by boriscleto SanDisk was selling 64GB SDHC cards. That might be part of the problem here, as they were not made to the SDHC specification. Actually when you look at the hardware SDHC and SDXC are the same