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05-07-2014, 10:26 AM   #16
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Join Date: Jul 2007
Location: Oracle, Az
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I too have bought lens from them and have always been satisfied but when I sent them a K20 body which was LN in the original box with all the original parts they called me to say they downgraded the condition because of a scratch on the back LCD and that they could replace the screen if I would pay for it. I replied how can there be a scratch when I always put on a protector on the LCD when new. She replied they remove any protectors when received to see if there is any damage on the screen. I told her to send it back which they did. Sure enough when I got it back it had a very, very small scratch on one corner of the screen and it was obvious it was put there when they removed the protector.

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