K-5 IIs shutter issue.

xplus93 · 07-04-2014, 12:56 PM

I just got this camera yesterday, and I absolutely love it but i think i got one with issues. As soon as i got it i put the battery in and took a few shots, put the battery on the charger for a bit, not long enough to fully charge it. Then when i got home i took out the sd card, imported the pics and put the battery on the charger. Then when i took the fully charged battery and put it in the camera it started acting up. It took a few shots fine, but then it started going crazy and the shutter started going off by itself. Turning it off and on didn't do anything, it would just start going off by itself, except for turning it to bulb mode and holding down the shutter. So, i got all of the stuff back together to get ready to ship it back for an exchange, but when i got up this morning it seems to be working again. I saw other people saying this happens on the regular K-5, but not on the IIs. I'm worried because it seems like an intermittent issue i can't display to the seller, and i know I need to get it replaced. Any advice on how to describe the issue to them better or how to replicate it.

Blacknight659 · 07-04-2014, 01:12 PM

There is a video on YouTube for this issue on the k-5. I suggest you share this link with the seller.

Youtu.be

xplus93 · 07-04-2014, 01:16 PM

I saw that, but it's not the same glitch. What mine was doing was going off as soon as turned it on and not stopping until I turned it off. The issues may be similar or linked, but I wouldn't feel honest showing them that video. I have the battery on the charger right now charging up to 100 percent to see if that will replicate it.

stillshot2 · 07-04-2014, 02:16 PM

Try updating firmware before sending it back?

xplus93 · 07-04-2014, 02:37 PM

I haven't been able to recreate the issue. I am updating the firmware though. It was on 1.0 and i'm updating it to 1.7.

Blacknight659 · 07-04-2014, 05:44 PM

I would highly consider returning the camera. If it a happens again defiantly return it or send in for repair. They have seen this issue before.

xplus93 · 08-14-2014, 08:12 AM

I figured out what the problem might have been. Water must have gotten under the cover for the grip connector. Is there some special way of putting it back on properly? I'm usually very careful about it. I put it on at angle and make sure to push it all the way into the edge and then push the other side in where the tab is. Then I run my thumb over it a bit just to be sure. I've seen these cameras handle some seriously wet conditions.

**hjoseph7** · 08-14-2014, 01:19 PM

Originally posted by xplus93

I figured out what the problem might have been. Water must have gotten under the cover for the grip connector. Is there some special way of putting it back on properly? I'm usually very careful about it. I put it on at angle and make sure to push it all the way into the edge and then push the other side in where the tab is. Then I run my thumb over it a bit just to be sure. I've seen these cameras handle some seriously wet conditions.

I can't answer your question, but I'm breathing a lot easier now...

07-04-2014, 12:56 PM	#1
xplus93 New Member Join Date: May 2012 Posts: 14	K-5 IIs shutter issue. I just got this camera yesterday, and I absolutely love it but i think i got one with issues. As soon as i got it i put the battery in and took a few shots, put the battery on the charger for a bit, not long enough to fully charge it. Then when i got home i took out the sd card, imported the pics and put the battery on the charger. Then when i took the fully charged battery and put it in the camera it started acting up. It took a few shots fine, but then it started going crazy and the shutter started going off by itself. Turning it off and on didn't do anything, it would just start going off by itself, except for turning it to bulb mode and holding down the shutter. So, i got all of the stuff back together to get ready to ship it back for an exchange, but when i got up this morning it seems to be working again. I saw other people saying this happens on the regular K-5, but not on the IIs. I'm worried because it seems like an intermittent issue i can't display to the seller, and i know I need to get it replaced. Any advice on how to describe the issue to them better or how to replicate it.

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07-04-2014, 01:16 PM	#3
xplus93 New Member Join Date: May 2012 Posts: 14 Original Poster	I saw that, but it's not the same glitch. What mine was doing was going off as soon as turned it on and not stopping until I turned it off. The issues may be similar or linked, but I wouldn't feel honest showing them that video. I have the battery on the charger right now charging up to 100 percent to see if that will replicate it.

07-04-2014, 02:16 PM	#4
stillshot2 Pentaxian Join Date: Sep 2013 Location: Phoenix, AZ Photos: Albums Posts: 1,070	Try updating firmware before sending it back?

07-04-2014, 02:37 PM	#5
xplus93 New Member Join Date: May 2012 Posts: 14 Original Poster	I haven't been able to recreate the issue. I am updating the firmware though. It was on 1.0 and i'm updating it to 1.7.

07-04-2014, 05:44 PM	#6
Blacknight659 Veteran Member Join Date: Aug 2013 Photos: Gallery \| Albums Posts: 731	I would highly consider returning the camera. If it a happens again defiantly return it or send in for repair. They have seen this issue before.

08-14-2014, 08:12 AM	#7
xplus93 New Member Join Date: May 2012 Posts: 14 Original Poster	I figured out what the problem might have been. Water must have gotten under the cover for the grip connector. Is there some special way of putting it back on properly? I'm usually very careful about it. I put it on at angle and make sure to push it all the way into the edge and then push the other side in where the tab is. Then I run my thumb over it a bit just to be sure. I've seen these cameras handle some seriously wet conditions.

08-14-2014, 01:19 PM	#8
hjoseph7 Site Supporter Join Date: May 2014 Location: Minnesota Photos: Gallery \| Albums Posts: 2,048	Originally posted by xplus93 I figured out what the problem might have been. Water must have gotten under the cover for the grip connector. Is there some special way of putting it back on properly? I'm usually very careful about it. I put it on at angle and make sure to push it all the way into the edge and then push the other side in where the tab is. Then I run my thumb over it a bit just to be sure. I've seen these cameras handle some seriously wet conditions. I can't answer your question, but I'm breathing a lot easier now...