Originally posted by hallenti I have purchased several Pentax DSLRs and found the quality to be very good. I am sure that out of the thousands (tens/hundreds of thousands?) of cameras built each run by any manufacturer, occasionally something goes wrong in the process and a button isn't secured, or a sensor isn't cleaned, etc.
No matter who makes them, there will be issues. For the most part, people more often complain publicly when there is some issue but don't as readily expose exceptional quality or good value. So, these forums tend to, by the nature of how we all think, draw issues more often than praise. I find though that we have a good number of people giving positive reports on cameras, features and experiences with their Pentax equipment, which I think is nice. I would suggest as someone else did, run the Sensor Cleaning, and failing that, get a blower and do the cleaning. If all else fails, perhaps a warranty cleaning, or an exchange is in order.
It would be a hell of a stubborn bit of dust if the first 2 don't get it, if it required a service cleaning then by all means an exchange would make sense, I just think the first step before complaining would be do the basics (run the sensor cleaning a couple of time (with the sensor facing down to give gravity assist, use a blower and if that doesn't resolve it ask for an exchange, if that doesn't resolve your problem then definitely complain about it. after 25 years of CE retail I have seen defects out of the box at all price and quality levels from $20 phones to $35000 plasma tvs (now of course much less expensive but in the first generation of 50" screens crazy expensive and a lot closer to hand built than what we are dealing with here) Leica m8.2 and M9 have been known to have out of the box issues why wouldn't a mass produced entry level dslr
So like I said before, give it a clean and go out and enjoy the camera, we do after all by these so we can go out and enjoy photography (with the possible exception of the brick wall picture brigade
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