Originally posted by knishita Yes, Pentax Japan said in the e-mail it will not be easily fixed with firmware due to hardware limitations. However, [... we] will seek any options that may give even for a little improvement in the future. They are just not feasible to give us a solution or timing for the improvement at this time.
I interpret the above quote to really mean, "Sorry, but we can't fix the K-r because the hardware is bad in ways that software can't fix. We promise that future models won't have this issue. We'll make it up to you the next time around with the K-(?)."
I my opinion, a sensor needs to be redesigned & manufactured. By the time they go through all that, it will be time for the next release cycle anyhow. If they have reached the end of the road with software, then that is exactly where we stand. At the end of the road - take it or leave it.
Read my post history. I have been trying to keep a positive outlook on this whole K-r deal. I have openly embraced and sincerely tried every work-around. I have learned a lot in the process, but I'm still not where I need to be with this camera. That email I read in the other thread was the stray that broke this camel's back. Then, to put the "cherry on top", my e-dial started giving me problems. It literally took me an entire song on the radio to roll the aperture back to the proper setting. I wanted to smash the camera...
Sure, parts of the camera work great, but lets face facts - this model is riddled with defects. More importantly,
I own one of these defective cameras. My camera has the ff issue, the battery adapter issue (NiMh batteries have NEVER worked (yes, I have the menu option set correctly)), and now the e-dial issue. What a piece of crap. Why in the world am I struggling with a $600 camera when I can re-buy my K100DS, or maybe a K-x, for $350 and start getting keepers again!??!?!
So here is my plan:
1) Send my camera & AF lenses to CRIS (logic to follow):
Done!
2) While the camera is away for two months, buy a used camera from a different manufacturer (Olympus E-PL1) + Pentax adapter so I can use all of my MF lenses. Hell, I'm stuck with manually focusing the K-r anyhow:
Done!
3) Wait and explore M43 for a while.
In progress
4) Wait and explore M43 for a while.
Pending
5) Wait and explore M43 for a while.
Pending
6) Get my camera back and...
Pending
6a) ...have all my problems solved and become a happy Pentaxian again
6b) ...discover it is yet another PoS, defective K-r and sell it.
6c) ...not care because the E-PL1 has met my needs so well.
Each step defines an action I am now taking. Odds are that I'll wind up selling it. I'm not done with Pentax as a brand, but I'm pretty sure that I'm done with the K-r. If Pentax someday delivers a model as reliable and beloved as the K-x, then I will certainly return. I'm going to just sit this one out. Until then, check the marketplace for my 3 week old Katz-eye focusing screen, AF540FGZ flash gun, and whatever lens I feel like dumping when they come back. The K-r I may sell will either come back with a clean bill of health from CRIS or will be a new replacement, so I don't have too much guilt about passing on any K-r specific "features".
Notice that there is a lack of complaining in the plan. I never really did too much of it, but I'm done with complaining. It apparently doesn't deter new sales as we still get guys who come to this forum and ask if the reports are simply "overstated". After hundreds and hundreds of posts from forums all around the world, and you're still wondering?!?! I hang my head in exasperation when I see some poster agreeing that the problem is overstated, then you look at his profile & gallery and you see that he is an Australian (where domestic tungsten bulbs are outlawed) daytime garden & landscape shooter who prides himself in primarily using the manual focus glass that he so shrewdly purchased way back in 1977. Of course his K-r works perfectly fine. He really only ever shoots in "M", so he rarely never touches the e-dial (just meters and shoots), doesn't use auto-focus, and is too cheap to buy the battery adapter or NiMH batteries.
Ok, so my logic for sending the camera to CRIS: I'm sincerely not expecting it to come back "fixed", but it is my only option for hitting Pentax in the wallet. I am going to lose money in this deal when I sell it. We all lose money when we buy electronics, but I
never received the value I was supposed to get in the first place. This troubles me greatly. My camera has three reproducible problems, so CRIS will spend time addressing them per the warranty. The staff at CRIS do not work for free, so Pentax will then need to pay CRIS for their time and maybe even pay to have the K-r reconditioned someday. I am indirectly taking money out of Pentax's pocket every time I send it back and I find that satisfying even if it is only a small amount of money in the big picture. How much do you think CRIS charges back to Pentax? $30/hr? $50/hr? More importantly, I will be ON RECORD as having a defective product. If everyone who has a QC issue with the camera (who is legitimately entitled to a warranty service) did this, the statistics and huge repair costs floating up to the corporate office would be staggering and undeniable. Hopefully that will "inspire" a revamp of the Pentax QC process in the future.
Side note: In the past two weeks with my Olympus, I'm getting significantly more keepers than I ever did in the six months that I've owned the K-r. The E-PL1 isn't perfect, but it cost half as much and
EVERYTHING WORKS ON IT!!!! The PEN isn't known for low-light performance, but my fast primes (Pentax-Ms) are
more than compensating. f1.4 pulls in a LOT of light, and the DoF isn't so shallow that focusing is a problem.