Originally posted by big_magnus How long does the calibration service take? And do you take it into a dealer (don't have (m)any around me) or ship it to Pentax in Chandler, AZ?
You have to ship the camera to CRIS (Pentax's repair contractor) in AZ. You can also send one of your lens if you want. This may help them check the focus and maybe get a better calibration for your camera/lens combo. If you contact Pentax customer service and tell them you want to have the camera fixed, they will send the forms and let you know all the details. It took about a month for my camera to be calibrated but it depends on how busy they are. Also once the camera gets to CRIS you can check the repair status on line.