I've sent mine in with the body and kit lens for the e-dial and FF issue. It took them about two weeks to get everything done and back to me. They take inventory of everything that you send in and will put it in your work order. You'll need to email them to get a customer # and the work order # to get online status updates. Here's what they listed in the repair description after I got the camera back.
On the K-r:
Completed focus adjustments
Adjusted to manufacturers specifications
Repaired e-dial
General check and clean
Checked updated firmware
Reset all
Pentax recommends using tungsten setting. Auto white balance is only available in auto picture mode.
On the 18-55mm:
Adjusted to manufacturers specifications
General check and clean
That was back in July. SInce then, the camera has been sent back to CRIS because the pop-up flash stopped working. It's been in repair since 10/17 with parts on hold since 10/25.