Flash Failure

bigted · 08-10-2012, 06:04 AM

I bought my K-r last September. I never used the flash as I just haven't had the need. Last night was the last night in a six week course on photography (basically a get me out of auto course) and we focused on night photography and flash use. My flash just doesn't work. It pops up but will not let you take a picture. We tried all kinds of things and nothing happened. It was like the shutter was stuck. As soon as you put down the flash you could take a picture. I have a cheap fleabay external flash and it works but not the one on the camera. Any ideas?

As soon as I can it will get brought into my camera shop for a warranty repair.

Thanks,

bigted

GabrielFFontes · 08-10-2012, 06:48 AM

I have the same problem. Will your camera autofocus with the flash up? Mine doesn't.
I never solved it, just bought an external flash.

bigted · 08-10-2012, 11:14 AM

Interesting, mine also won't focus with the flash up too.

I'll check in to see what they can do and I'll post with an update.

GabrielFFontes · 08-10-2012, 05:50 PM

I'm interested to see the solution...
PS : Another thing...if the battery is low, switch on liveview and the battery indicator will say that its full...

Last edited by GabrielFFontes; 08-10-2012 at 06:09 PM.

bigted · 09-01-2012, 04:34 PM

Apparently the flash isn't charging. Anyway I have sent it in for repair. I'll let you know what they do/tell me when I get it back in 4-8 weeks (yikes).

Markooo · 09-02-2012, 09:58 PM

Had that same problem. I tried to find out why it wont take the shot when the flash was up. I allowed my shutter to be released when the flash hasn't charged yet(there's a custom option for this) and it took the shot. Had it repaired, seems that it was grounded and now it works again. Hope for the best for your K-r

GabrielFFontes · 09-03-2012, 04:21 AM

Originally posted by Markooo

Had that same problem. I tried to find out why it wont take the shot when the flash was up. I allowed my shutter to be released when the flash hasn't charged yet(there's a custom option for this) and it took the shot. Had it repaired, seems that it was grounded and now it works again. Hope for the best for your K-r

Hello markooo!
How fast and cheap was the fix?
I'm thinking about repairing mine

Thank you

Markooo · 09-03-2012, 04:34 AM

Mine was still under warranty so I didn't have to pay anything. It took around 2 weeks, but it might be faster over at your side

. I'm in the Philippines so I'm not sure how fast it would be in your area.

bigted · 10-05-2012, 02:08 PM

Well it took 5 weeks, but I now have my much missed K-r back in my hands. Boy did I miss it. Anyway, they fixed the flash, updated the firmware, cleaned it outside and out. All of which was done under warranty so other than a nominal fee to have it sent in, it was free. I hated the wait, but I am really glad I sent it in.
The only downside is that the trip to the store had me ordering a new lens

.

08-10-2012, 06:04 AM	#1
bigted Moderator Join Date: Oct 2011 Location: Jessica Lake, Whiteshell Provincial Park, or Winnipeg Manitoba, Canada Photos: Gallery \| Albums Posts: 1,593	Flash Failure I bought my K-r last September. I never used the flash as I just haven't had the need. Last night was the last night in a six week course on photography (basically a get me out of auto course) and we focused on night photography and flash use. My flash just doesn't work. It pops up but will not let you take a picture. We tried all kinds of things and nothing happened. It was like the shutter was stuck. As soon as you put down the flash you could take a picture. I have a cheap fleabay external flash and it works but not the one on the camera. Any ideas? As soon as I can it will get brought into my camera shop for a warranty repair. Thanks, bigted

08-10-2012, 11:14 AM	#3
bigted Moderator Join Date: Oct 2011 Location: Jessica Lake, Whiteshell Provincial Park, or Winnipeg Manitoba, Canada Photos: Gallery \| Albums Posts: 1,593 Original Poster	Interesting, mine also won't focus with the flash up too. I'll check in to see what they can do and I'll post with an update. Last edited by bigted; 08-10-2012 at 08:26 PM. Reason: Poor Grammar :(

10-05-2012, 02:08 PM	#9
bigted Moderator Join Date: Oct 2011 Location: Jessica Lake, Whiteshell Provincial Park, or Winnipeg Manitoba, Canada Photos: Gallery \| Albums Posts: 1,593 Original Poster	Well it took 5 weeks, but I now have my much missed K-r back in my hands. Boy did I miss it. Anyway, they fixed the flash, updated the firmware, cleaned it outside and out. All of which was done under warranty so other than a nominal fee to have it sent in, it was free. I hated the wait, but I am really glad I sent it in. The only downside is that the trip to the store had me ordering a new lens . Last edited by bigted; 10-05-2012 at 02:09 PM. Reason: Typo

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08-10-2012, 06:48 AM	#2
GabrielFFontes Veteran Member Join Date: Jul 2011 Location: Rio de Janeiro, Brazil Posts: 647	I have the same problem. Will your camera autofocus with the flash up? Mine doesn't. I never solved it, just bought an external flash.

08-10-2012, 05:50 PM	#4
GabrielFFontes Veteran Member Join Date: Jul 2011 Location: Rio de Janeiro, Brazil Posts: 647	I'm interested to see the solution... PS : Another thing...if the battery is low, switch on liveview and the battery indicator will say that its full... Last edited by GabrielFFontes; 08-10-2012 at 06:09 PM.

09-01-2012, 04:34 PM	#5
bigted Moderator Join Date: Oct 2011 Location: Jessica Lake, Whiteshell Provincial Park, or Winnipeg Manitoba, Canada Photos: Gallery \| Albums Posts: 1,593 Original Poster	Apparently the flash isn't charging. Anyway I have sent it in for repair. I'll let you know what they do/tell me when I get it back in 4-8 weeks (yikes).

09-02-2012, 09:58 PM	#6
Markooo Junior Member Join Date: Aug 2012 Location: Mandaluyong Posts: 42	Had that same problem. I tried to find out why it wont take the shot when the flash was up. I allowed my shutter to be released when the flash hasn't charged yet(there's a custom option for this) and it took the shot. Had it repaired, seems that it was grounded and now it works again. Hope for the best for your K-r

09-03-2012, 04:21 AM	#7
GabrielFFontes Veteran Member Join Date: Jul 2011 Location: Rio de Janeiro, Brazil Posts: 647	Originally posted by Markooo Had that same problem. I tried to find out why it wont take the shot when the flash was up. I allowed my shutter to be released when the flash hasn't charged yet(there's a custom option for this) and it took the shot. Had it repaired, seems that it was grounded and now it works again. Hope for the best for your K-r Hello markooo! How fast and cheap was the fix? I'm thinking about repairing mine Thank you

09-03-2012, 04:34 AM	#8
Markooo Junior Member Join Date: Aug 2012 Location: Mandaluyong Posts: 42	Mine was still under warranty so I didn't have to pay anything. It took around 2 weeks, but it might be faster over at your side . I'm in the Philippines so I'm not sure how fast it would be in your area.