Quick update on my decentered 15mm Blackstone.
I contacted Irix support via email. They asked me to send some sample photos and shortly after sending them they asked me to send the lens to their service center in Poland. I had to pay for the return shipping in advance but they promised to refund.
Five days after the lens arrived at their service center I wrote another email and asked about a status update. Twenty minutes later I got answer that they are currently testing the faulty lens and another twenty minutes later I got another message that a new copy will be on its way to me soon.
So overall I'm pretty happy with their support even though I had to pay for the shipping in advance and had to ask for the status of my complaint. I got very friendly and quick response to my emails. Since they are a pretty new company and having bought their very first lens in mass production I can forgive them their quality control problems and not perfect support.
I'm really looking forward to having this wonderful lens back on my K-1 and start taking awesome pictures with it.
Last edited by alpheios; 01-13-2017 at 09:41 AM.