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05-16-2010, 06:37 PM   #1
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360 flash broke....

never ever expected to see that...but my 360 flash broke today. while in the hot shoe, it basically cracked, pulled the wires off the base etc. no idea what would cause it, i was not banging it or hitting it in a way that would lead me to know why it broke...

basically my question now is, am i totally screwed and buying a new flash? or is this something i might be able to ship off to pentax and fix? seems it would just need wires resoldered and a new housing, which should be cheaper than a new flash....

05-16-2010, 06:47 PM   #2
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Is it in warranty? If it is, send it in. If not, send it in and they'll tell you how much it'll cost to fix.
05-16-2010, 06:51 PM   #3
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ill have to look up the warranty length. if its only a year, then nope, its out of warrany

thx
05-16-2010, 07:08 PM   #4
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It didn't happen to look like this did it?



In my case my camera dropped onto the carpet from about 2 feet up. So my fault completly.

05-16-2010, 08:07 PM   #5
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Yup. Pretty much the same. Except for me no drop. Worst that woild have happened was it bumping against me but nothing was so severe I'd fear damage like that. All of a sudden something is falling from my camera...I thought it was the camera itself or the lens....so I guess in that respect I made out
05-16-2010, 08:10 PM   #6
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Could be a good DIY project if it is out of warranty.
05-17-2010, 11:22 AM   #7
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Contact:

Lynn Badillo
National Parts Administrator
Wildernest Logistics Solutions, Inc.
PENTAX Division
3500 N. Windsor Dr. Suite-400
Aurora, CO 80011
Ph. (720)988-2653
Fax (303)799-9213
E-Mail: lynn.badillo@wildernestlogistics.com

She'll send you an exploded part diagram. You identify the part(s) you need and she'll send you a quote.

IIRC, the foot of the Pentax 360 is about $20. Replacing the foot shouldn't take more than 30 minutes, including the time to find the screwdriver.
05-18-2010, 06:33 PM   #8
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Send it to Pentax, unless you are brave.

Since the wires broke off, You have to figure out which wire goes to which contact, and maybe replace the wires (and connectors), if the wires became shorter. You can do this if you are brave, but it is more work than just replacing a cracked hotshoe foot.

You could also send it in to Pentax (Pentax USA will give you an estimate, and charge you something like $15 to ship it back within the US, if you don't want to repair it.)

If you decide to buy a new one, and not fix the old flash, The flash could still be good for an off camera wireless flash. (I used my 2nd AF360 that way for a month before I fixed the broken hotshoe).

Russ G.

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