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07-19-2013, 04:49 PM   #1
Jennifer K.
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Help with K-x Problem, Please?

I've had my Pentax K-x for 3 1/2 years.
I have a problem with it now and don't know what to do.
When the camera is pointing downward or mostly level, it will focus and act ok.
When I tip the camera up, everything will lose focus (even the yellow display along the bottom) and there is no ability to focus it and I swear I hear a rattling sound upon tipping the camera.
When I tip the camera back down, I think I hear rattling again, and the camera will focus again.
Nobody dropped the camera or anything (as far as I know).
I'm guessing I need to send it for repair and it's not a self fix?
Where do I send it too??? and how much is this going to cost me (approx)? Do I trust only an official Pentax repair shop or a local one listed in the phone book?
It seems sickening to think of an expensive repair on a camera that's only 3 years old, I take a lot of pics for personal use, but I'm not a photographer or anything.
Thank you! I'm really worried about my camera, I love that thing :-)

07-19-2013, 05:25 PM   #2
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You would send it to CRIS, pentaxs repair shop. If there's wrong with it I'd say just pick up a new camera, though, as it usually doesn't pay to repair old models.

BTW, I think the clunk sound may just be the SR mechanism, no?

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07-20-2013, 05:52 AM   #3
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QuoteOriginally posted by Adam Quote
If there's wrong with it I'd say just pick up a new camera, though, as it usually doesn't pay to repair old models.
This is going to be the bane of DSLR sales over the next decade. $800 cameras 3.5 years in costing more to repair than replace is very similar to what is happening in PC's, as reflected in MS's stock dive.

People whose $1,000 PC's from 3 years ago fall into non-repair status are foregoing a PC in the future and buying a tablet.
07-20-2013, 07:44 AM   #4
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QuoteOriginally posted by Jennifer K. Quote
When the camera is pointing downward or mostly level, it will focus and act ok.
When I tip the camera up, everything will lose focus (even the yellow display along the bottom) and there is no ability to focus it and I swear I hear a rattling sound upon tipping the camera.
When I tip the camera back down, I think I hear rattling again, and the camera will focus again.
What lens are you using? Have you tried other ones?

QuoteOriginally posted by Jennifer K. Quote
Where do I send it too??? and how much is this going to cost me (approx)? Do I trust only an official Pentax repair shop or a local one listed in the phone book?
If you are in US you would send it to CRIS: https://www.criscam.com/
You can actually get an instant online quote/guestimate for the cost.
Yes, you can trust them. Many members here including myself have good experience with CRIS.

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