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07-24-2013, 06:41 AM   #1
Milos88s
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Optio WG-2

I have problem viewing pictures and videos on optio WG-2. On the memory card it is full size but Windows Viewer can't open it and also any other JPG viewer (PhotoShop) What is the problem? PhotoShop says that JEG marker is missing... TX

07-24-2013, 01:00 PM   #2
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QuoteOriginally posted by Milos88s Quote
I have problem viewing pictures and videos on optio WG-2. On the memory card it is full size but Windows Viewer can't open it and also any other JPG viewer (PhotoShop) What is the problem? PhotoShop says that JEG marker is missing... TX
Sounds like a problem with your computer, possibly. Will the photos open in windows live photo gallery? Have you copied them to your computer? What happens if you try uploading one to our site from the SD card?

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07-24-2013, 03:20 PM   #3
milos88s
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After taking a picture or video, on the preview i can see the image, but cant play the video. After trying playing video camera display go black and after 10 sec it turns off. I start it again, and can't see image and also a video while camera displays message "Camera cannot play this image or sound". 28 GB memory is free.
When copy picture on computer and open it (PC working 100%) "...Windows Viewer can't support this file format or you don't have the latest updates to Photo Viewer".
When realise that computer won't open images, i change memory card, use the camera and everything was OK. Puting back old memory and try the camera, also evry thing was OK, but still can not see about 140 pictures and videos. One of the pictures is this...

mega.co.nz/#!pJIVSCgZ!F8O6BVKTRwepP8Y8KYxxATdoV5dGig-am5CsOBAa3Bw

Thanks in advance
07-24-2013, 04:16 PM   #4
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Sounds like formatting the original card would fix things. The file you attached isn't a JPEG


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