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09-20-2013, 07:44 AM   #1
SandraB
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Rz18 won't stay on

Have done as said below, but with no luck. CAn we get new software to put in camera?

09-20-2013, 12:49 PM   #2
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It seems you are referring to a previous post, but I don't see it.
09-20-2013, 01:08 PM   #3
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QuoteOriginally posted by SandraB Quote
Have done as said below, but with no luck. CAn we get new software to put in camera?
Perhaps you need a new battery?

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02-24-2014, 04:37 PM   #4
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I know on an old S40 of mine, it would shut down immediately due to a short, saying the battery was depleted. The fix for that was to push on the lens, back into the body, to push the connection back - it worked.

One common problem with cameras with extending lenses is the stripping of the gears , or channels for the lens to move. I got a LS1000 which had this, and the only solution was to switch out the lens.

Does it seem to extend the lens. If nothing happens, maybe the lens is jammed - push and wobble the lens during startup.

02-24-2014, 04:40 PM - 1 Like   #5
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I agree that your issue has nothing to do with software... it is either the battery, the lens (which might be stuck - it happened to my old Sony P&S) or the camera just might have broken. Is it still under warranty?

I enjoy that little camera by the way. It's way more useful than the specs suggest (especially regarding the outdated sensor...)
02-24-2014, 04:41 PM   #6
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Step 1: Clean the battery contacts
Step 2: Check the battery contact spring/spring leaf. Sometimes they get compressed and dont make contact all the time.
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