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06-22-2014, 01:34 PM   #1
kane
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frozen on

I haven't had the camera for long. Today, outside, I was shooting--then got ready to shoot another shot and the camera froze. No button will affect it. The picture is on the screen, there is no error message, and I can't turn it off. I was far from home without the manual, but got home and found this problem is not addressed. I'm afraid to open the battery compartment because the camera is still on. Has now been on for a couple of hours and I can't do anything about it. HELP!kg9grt

06-22-2014, 02:17 PM   #2
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Pull out the battery, put it back in, and turn your camera back on. You won't break anything.

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06-22-2014, 02:52 PM   #3
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The only thing I would add would be to wait about 30 seconds before putting the battery back in. There are some electrical components in the body that you may want to let the charge drain out of.

06-23-2014, 05:53 AM   #4
kane
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frozen on

Thanks for your help. I was afraid of electric shock, which the manual warns of. Eventually the camera shut off when the batteries drained. I was able to turn it on and off again, thus retracting the lens. Now have dead batteries of course.....but glad it solved itself. I'd love to know why this happened.

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